Google AI ModeAug 29, 2026
Medallia Concierge (formerly Zingle) — Medallia Concierge is an enterprise-grade customer experience platform
Part of Medallia
Data as of Oct 18, 2026Based on 24,836 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Medallia Concierge is a text and in-app messaging solution for customer and employee communication.
Products
<1%
of 24,836 answers across Medallia Concierge’s markets · since Jul 5
Each engine’s share of its own answers across Medallia Concierge’s markets · since Jul 5
Mentioned in
Where Medallia Concierge ranks in AI
Question: Which platforms help hotels automate guest messaging, upsells, and service requests with AI?
Google AI ModeAug 5, 2026
Medallia Concierge (formerly Zingle) – Best for large enterprise and multi-property CX teams.
Question: Which "SMS marketing" platforms allow for two-way conversational messaging with human handover?
Google AI ModeJul 18, 2026
Medallia Concierge (formerly Zingle): An intelligent text-based platform for personalizing customer interactions and enabling agent handoff.
Excerpts where Medallia Concierge appeared in the AI's answer
Medallia Concierge (formerly Zingle) — Medallia Concierge is an enterprise-grade customer experience platform
Medallia Concierge (formerly Zingle) – Best for large enterprise and multi-property CX teams.
Excerpts where Medallia Concierge appeared in the AI's answer
Medallia Concierge (formerly Zingle): An intelligent text-based platform for personalizing customer interactions and enabling agent handoff.