ChatGPT SearchAug 12, 2026
A June 2026 ranking put Enterpret #1 specifically for VoC analytics, ahead of Chattermill, Thematic, Lumoa, Qualtrics, InMoment, and Medallia.
Data as of Oct 16, 2026Based on 17,125 AI responses
Reviewed by Dimitry Apollonsky
AI summary
Lumoa is a feedback analytics platform that collects and analyzes customer, employee, and digital experience data and is now part of the Netigate Group under the name Insights.
<1%
of 17,125 answers across Lumoa’s markets · since Jul 5
The market map
Voice of Customer Text Analytics PlatformsMentioned in
Share of answers in Voice of Customer Text Analytics Platforms each week · 464 answers since Jul 5
Each engine’s share of its own answers across Lumoa’s markets · since Jul 5
Common descriptions
lightweight · actionable · ai-based · ai-powered · ai-driven
Rank
Where Lumoa ranks in AI
Question: which is my top VOC analytics tool?
ChatGPT SearchAug 8, 2026
A current 2026 ranking puts Enterpret #1, ahead of Chattermill, Thematic, Lumoa, Qualtrics, InMoment, and Medallia.
Question: We use a customer feedback tool. Who offers a text analytics integration to analyze sentiment?
ChatGPT SearchJul 12, 2026
Lumoa – Designed to connect to existing feedback systems and automatically categorize comments, detect sentiment, and identify customer experience trends.
lumoa.me 0%Other sites 100%
Excerpts where Lumoa appeared in the AI's answer
A June 2026 ranking put Enterpret #1 specifically for VoC analytics, ahead of Chattermill, Thematic, Lumoa, Qualtrics, InMoment, and Medallia.
A current 2026 ranking puts Enterpret #1, ahead of Chattermill, Thematic, Lumoa, Qualtrics, InMoment, and Medallia.
Excerpts where Lumoa appeared in the AI's answer
Lumoa – Designed to connect to existing feedback systems and automatically categorize comments, detect sentiment, and identify customer experience trends.