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JustAct is an independent online dispute resolution (ODR) platform in India that helps financial institutions such as banks and NBFCs settle commercial disputes with end-to-end compliance and cost savings. It offers services such as online dispute resolution, case management, transcription, and capabilities for negotiation, mediation, and arbitration, employing a game-theory-based negotiation algorithm, AI/ML, and an aggregator model to source disputes with a curated network of arbitrators and mediators. Since its founding in 2019, JustAct positions itself as a credible, independent ODR institution delivering faster, scalable, legally sound, and enforceable outcomes with remote access and significant time and cost savings.
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