Human Factors International (HFI) provides UX consulting, training, and certification to help organizations design and mature their user and customer experiences. They position themselves as one of the first Customer Experience Integrators with a global network of certified professionals and a long track record since 1981, including Fortune 500 work. Their offerings include UX audits, strategy, design, persuasion engineering, mature UX team development, ongoing solution delivery, and training programs to build in-house capabilities.
AI named Human Factors International from December 2025 to June 2026.