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Rupert is an AI-powered proactive customer-success agent that delivers real-time predictive signals to identify churn risk and upsell opportunities, guiding next-best actions for each account. It builds a knowledge graph from your data and surfaces context-rich signals and automated next steps via Slack, email, CSP, or CRM, with workflows triggered at the optimal moment. It integrates with data warehouses and popular tools (Snowflake, Looker, BigQuery, Redshift, Athena, Postgres, Salesforce, Intercom, Braze, Outreach) to scale retention and revenue through proactive automation.
AI named Rupert in February 2026.