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HelpJam is a complete AI-powered customer support platform for small to medium-sized businesses, combining a help desk, AI chatbot, knowledge base, and a branded chat widget in one simple plan. It enables you to train an AI chatbot from your own data (by providing a sitemap), publish multilingual help articles, and connect live or AI-powered chat with customers through a customizable widget and article search. The platform offers API access, analytics, collaborative features, and an AI-enhanced rich text editor for creating and translating content, with a free trial and no hidden fees.
AI named HelpJam in January 2026.