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Global Mentoring Solutions, now rebranded as Sherweb Helpdesk, provides outsourced service desk and NOC support for reseller partners, handling front-line tickets and alerts 24/7/365. It offers scalable per-user or per-device pricing and North American–based support that integrates with a client’s existing processes and technology stack. As part of the Sherweb family, it delivers vendor-agnostic, fully integrated helpdesk services to rapidly expand a partner’s support capacity.
AI named GMS Live Expert from December 2025 to March 2026.