Data as of Oct 5, 2026Based on 46,855 AI responses
Reviewed by Dimitry Apollonsky ·
Feedbackly is an all-in-one Customer Experience (CX) software platform that automatically collects feedback from physical and digital touchpoints, analyzes it with AI, and measures customer emotions using the Emotional Value Index (EVI®) alongside traditional metrics like NPS and CSAT. The system ties feedback to sales data, delivers real-time insights, and automates actions such as lead generation, upsells, and rapid issue resolution to improve conversions, retention, and overall CX. In addition to software, Feedbackly offers onboarding, consulting, training, and integrations with popular tools (Slack, Teams, Salesforce, HubSpot, Pipedrive, Mailchimp), with claims of up to 20% sales growth and a stronger EVI-to-sales correlation.
<1%No change
of AI answers about Feedbackly and its rivals. Since Jul 5
Since Jul 5
