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ERC Helpdesk is a service that helps U.S.-based businesses claim the IRS Employee Retention Credit (ERC) for retaining W-2 employees during the COVID-19 pandemic, including cases where PPP was used. It promotes refunds up to $26,000 per W-2 employee and notes that the majority of businesses are eligible, with average claims around $150,000 and no cap. The company positions itself as experts who maximize the credit and support clients with testimonials and coverage, with eligibility centered on retaining employees in 2020–2021 and pandemic-related disruptions such as revenue loss, supply chain issues, or shutdowns.
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