What AI says about Cresta Real-Time Agent Assist

AI named Cresta Real-Time Agent Assist in August 2026.

Cresta Real-Time Agent Assist in AI’s own words

Question: How do we coach agents remotely? Is there a tool that allows "whisper coaching" where the supervisor talks to the agent without the customer hearing?

Google AI ModeAug 26, 2026

Cresta Real-Time Agent Assist – Advanced AI-driven platform that provides both manual supervisor whisper features and automated real-time behavioral hints on screen.

Ask Google AI Mode yourself (opens in a new tab)