What AI says about Chewy

Since Jul 5Updated Oct 28, 2026Based on 36,377 AI responsesReviewed by

How we measure

AI summary

Chewy is an online pet retailer offering dog and cat food, treats, toys, health items, prescription medications, and veterinary wellness plans. It is among the brands most often named when shoppers look to buy flea medicine, collars, wet dog food, bones, and travel accessories online.

Mentioned in

9%

of AI answers about Chewy and its rivals

The market map

Dog Food and Treats

Mentioned in

  1. #1tiedChewyMentioned in 76%Avg. position 3.0
  2. #1tiedPetcoMentioned in 70%Avg. position 4.7
  3. #3tiedPetsmartMentioned in 56%Avg. position 5.2
  4. #3tiedWalmartMentioned in 48%Avg. position 6.7
  5. #5tiedAmazonMentioned in 39%Avg. position 6.9
  6. #5tiedPedigreeMentioned in 35%Avg. position 8.4
  7. #7tiedTargetMentioned in 28%Avg. position 8.2
  8. #7tiedNylaboneMentioned in 23%Avg. position 8.1
  9. #7tiedBlue BuffaloMentioned in 23%Avg. position 9.7
  10. #7tiedRedbarn Pet ProductsMentioned in 20%Avg. position 6.6
  11. #7tiedPurina Pro PlanMentioned in 20%Avg. position 8.8
  12. #13tiedCesarMentioned in 17%Avg. position 9.3
  13. #13tiedDreamBoneMentioned in 16%Avg. position 7.1
  14. #13tiedSmartBonesMentioned in 16%Avg. position 7.4

Topics where AI mentions Chewy

TopicMentioned in · on this topic

How AI describes Chewy

Common descriptions

fast shipping · huge selection · massive selection · best overall · gold standard · excellent

Tone of AI’s statements about Chewy

  • Positive69%
  • Neutral28%
  • Mixed2%
  • Negative1%
Rated above a rival
  • customer serviceEvery answer comparing Chewy on customer service rates it better than a rival. Includes “convenience and customer service”, “customer service and convenience”, “customer service and online convenience”, “customer support”, “customer support & experience”, “customer support and value”, “customer support quality”, “online customer service”, “online customer support”, “online value and customer support”, “online value and support”, “overall value and customer service”, “overall value and customer support”, “value and customer service”, “value and customer support”, “value and support”.
  • overall valueEvery answer comparing Chewy on overall value rates it better than a rival. Includes “overall value for average pet owner”, “overall value for online shoppers”.
  • selection breadthEvery answer comparing Chewy on selection breadth rates it better than a rival.
  • pricing79% of the answers comparing Chewy on pricing rate it better than a rival, 21% worse. Includes “cost”, “overall price”, “price”, “price match”, “price matching”, “price-match strategy”, “price match guarantee”, “pricing on specialty items”.

Question: I'm looking for a modern cat bed that matches my minimalist home decor.

Google AI ModeOct 26, 2026

The Frisco Elevated Modern Wrought Iron Cat Bed on Chewy features a slim, industrial-chic matte dark metal frame

Google AI ModeAug 22, 2026

Frisco Elevated Modern Wrought Iron Cat Bed (Available on Chewy ) – Featuring a clean-lined, geometric metal frame and soft faux-fur cushion, this two-tier or single-tier option embraces an industrial-minimalist aesthetic that won't visually crowd a room.

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Question: What is the best place to buy pet supplies online with fast delivery?

ChatGPTOct 5, 2026

Best overall: Chewy — excellent selection, pet-focused service, and convenient Autoship for food, litter, and medications.

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How often AI mentions Chewy

Share of answers in Dog Food and Treats each week · since Jul 6

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Sep 3OctOct 22

How prominently AI mentions Chewy

Position in answers

  • Named first55%
  • 2nd or 3rd17%
  • Later28%

Each engine’s share of its own answers across Chewy’s markets

  • ChatGPT9%
  • Google AI Mode9%

Insights for Chewy

Since Jul 5

  • Gap between platforms: The platform gap for Chewy in Pet Stores and Pet Care Services narrowed to 11 points, Google AI Mode ahead

    Google AI ModeGoogle AI Mode30%ChatGPTChatGPT19%
  • Gap between platforms: ChatGPT Search mentions Chewy 4 points more often than Google AI Mode in Smart Cat Litter & Litter Boxes

    ChatGPTChatGPT6%Google AI ModeGoogle AI Mode2%
  • Gap between platforms: ChatGPT Search mentions Chewy 16.2 points more often than Google AI Mode in Dog Containment & Crating Products

    ChatGPTChatGPT27%Google AI ModeGoogle AI Mode11%

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Sources AI cites

chewy.com 52%Other sites 48%

The page AI cites most for Chewy