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ChatUI is a design system and UI toolkit for building conversational interfaces, helping designers and developers create warm, elegant chat experiences. It provides an online theme editor, internationalization, accessibility, dark mode, responsive design, and a rich set of chat components (avatars, cards, skeleton screens, typing indicators, typing bubbles, system messages, quotes, etc.) to configure and customize chat UIs. It supports official and AI-powered customer service workflows and is used by many brands, including 天猫, 淘宝, 星巴克, 饿了么, 盒马, 闲鱼, UC, 优酷, 淘票票, 大麦, 阿里游戏, 阿里健康, AliExpress, LAZADA, 钉钉, 高德地图, 菜鸟, 1688, 飞猪.
AI named ChatUI in January 2026.