What AI says about Capterra
Capterra provides independent, objective software research and verified user reviews to help businesses compare and select software.
AI calls itessential,critical,high-traffic platform,review sites,0.0 rating,crucial
Since Jul 5Updated Nov 11, 2026Based on 10,122 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
2%
of AI answers about Capterra and its rivals · since Jul 5
Based on 10,122 AI answers
- ChatGPT2%
- Google AI Mode2%
How often AI mentions Capterra
of AI answers about Capterra and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
More from Gartner
BrandMentioned in
- Gartner4%
- Capterra2%
- Peer Insights1%
Markets where AI mentions Capterra
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
- Marketing and Development AgenciesChatGPT
- Hospitality Revenue Management SoftwareOutside both engines’ top 25
- E-commerce Platform Comparison ToolsOutside both engines’ top 25
- Online Reputation Management ServicesOutside both engines’ top 25
- Competitive Intelligence Software PlatformsOutside both engines’ top 25
- Small Business Accounting SoftwareOutside both engines’ top 25
- Business VoIP Phone SystemsOutside both engines’ top 25
- AI Search Visibility Analytics ToolsOutside both engines’ top 25
- Customer Feedback Survey SoftwareOutside both engines’ top 25
- Partner Management and Sales Intelligence SoftwareOutside both engines’ top 25
- AI Sales Prospecting ToolsOutside both engines’ top 25
- Customer Reviews & UGC PlatformsOutside both engines’ top 25
Topics where AI mentions Capterra
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- What are some places to find cloud collaboration tools for my team?on this questionGoogle Workspace shares the lead for mentions with 1 more37%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeSep 10, 2026, Google AI Mode Capterra Business Software Directory : Excellent for filtering tools by company size, pricing model (free, subscription), and required operating features.
ChatGPTSep 6, 2026, ChatGPT Sites such as G2 and Capterra are useful for comparing dozens of collaboration products
- How should a company compare VoIP providers’ support responsiveness and channels (phone, chat, email) before committing?on this questionCapterra shares the lead for mentions with 3 more26%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeSep 20, 2026, Google AI Mode Check G2 and Capterra: Read verified reviews on platforms like G2 or Capterra
Google AI ModeAug 31, 2026, Google AI Mode Check aggregated scores and filter specifically for recent 1-star and 2-star reviews on platforms like G2 or Capterra
- We're undergoing a rebrand. How does a Brand Manager hire a good branding agency?on this questionBrand New Conference shares the lead for mentions with 9 more14%
Excerpts where Capterra appeared in the AI's answer
ChatGPTOct 20, 2026, ChatGPT Capterra: 4 Steps to Find the Right Branding Agency — a practical approach to shortlisting, RFPs and scorecards.
ChatGPTAug 28, 2026, ChatGPT A useful RFP should cover company context, the business challenge, audiences, competitive environment, scope, timeline, budget parameters, team expectations, deliverables and evaluation criteria. Capterra
- How should a small business compare customer support quality (phone, chat, response time) across accounting software vendors?on this questionXero shares the lead for mentions with 1 more15%
Excerpts where Capterra appeared in the AI's answer
Google AI ModeAug 29, 2026, Google AI Mode Check aggregate satisfaction scores and specific support complaints on platforms like G2 or Capterra
Google AI ModeAug 21, 2026, Google AI Mode Read recent user feedback on sites like G2 or Capterra specifically filtering for keywords like "customer service," "support," "wait time," or "phone."
- How should an owner compare per-employee pricing vs flat-fee payroll services when anticipating rapid headcount growth?on this questionGusto is the most-mentioned brand3%
Capterra in AI answers
1 of 8
What are some places to find cloud collaboration tools for my team?
ChatGPTChatGPT· Sep 6, 2026
Sites such as G2 and Capterra are useful for comparing dozens of collaboration products
Google AI ModeGoogle AI Mode· Sep 10, 2026
Capterra Business Software Directory : Excellent for filtering tools by company size, pricing model (free, subscription), and required operating features.
Sites AI cites
- Your site24%
- Capterra: Find The Right Software (opens in a new tab) · 8%Leaves Capterra out
- 4 Steps To Find the Right Branding Agency (Free Scorecard Attached) | Capterra (opens in a new tab) · 4%
- Best Collaboration Software 2026 | Capterra (opens in a new tab) · 3%
- Capterra Accounting Software (opens in a new tab) · 1%
- Best Entity Management Software 2026 | Capterra (opens in a new tab) · 1%
- Industry-Specific Accounting Software Guide by Business Type | Capterra (opens in a new tab) · 1%
- HR software cost: Budget benchmarks for SMBs in 2026 | Capterra (opens in a new tab) · 1%
- Payroll Pricing Models: Flat-Rate vs Per-Employee | Capterra (opens in a new tab) · 1%
- 7 Payroll Mobile Apps Users Love | Capterra (opens in a new tab) · 1%
- Time Tracking Software with Multiple Billing Rates 2026 | Capterra (opens in a new tab) · 1%
The page AI cites most often when it mentions Capterra
Brands AI mentions
Mentioned in
- SimilarWeb9%
- Klue7%
- AlphaSense7%
- EvaluationsHub6%
- G24%
