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BHMI's Concourse – Disputes is a workflow-driven system that automates and manages the full lifecycle of electronic payment disputes, including chargebacks and representments, for both issuers and acquirers. It integrates with major network systems like Mastercard Claims Manager and Visa VROL, uses pre-populated screens and automated actions to minimize errors, and ensures compliance with card network rules and regulations.
AI named Concourse – Disputes in January 2026.