Loading…
311.boston.gov is Boston’s 311 service portal for submitting non-emergency city service requests and receiving updates on reported issues. Users can file new reports (such as illegal parking, potholes, and abandoned vehicles) and access related city services like tow lot hours, parking meter information, and street cleaning schedules. The site also supports scheduling pickups for items (e.g., mattresses and other special items) and is built on Open311, operated by Connected Bits, LLC.
AI named Bos:311 in December 2025.