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15below provides a single platform for targeted, personalized, automated passenger communications across channels (email, SMS, app push, WhatsApp) integrated with reservation systems and multiple data sources. It helps airlines, rail operators, and travel partners manage disruptions, bookings, itineraries and other notices at scale while reducing human error and cutting contact-center costs. The platform covers end-to-end messaging from booking to arrival with products like Disruption, IROPS, Pre-Departure Communications and Itineraries & Receipts, serving 70+ customers in 39 countries.
AI named 15below in September 2026.
Question: Which platforms automate refunds, cancellations, and support for travel businesses?
Google AI ModeSep 1, 2026
15below : Focuses heavily on automated passenger communications during flight changes, disruptions, and cancellations.
AI cited 15below.com more than any other site in the answers that named 15below.
15below.com 20%Other sites 80%
Excerpts where 15below appeared in the AI's answer
15below : Focuses heavily on automated passenger communications during flight changes, disruptions, and cancellations.
