Data as of Sep 21, 2026 · Based on 322 AI responses from ChatGPT Search and Google AI Mode · See how Parse measures this
For clients with Medicaid, large national platforms such as Teladoc, 
Brands AI recommends here
Named in 75% of answers
Best for Medicaid members seeking comprehensive utility; it explicitly supports Medicaid plans for general medicine, primary care, and mental health. Check if your specific plan is in-network.
Named in 45% of answers
Named in 39% of answers
Named in 25% of answers
Source | Citation share |
|---|---|
 Medicaid Telehealth: Online Medicaid Doctors and Virtual Visitshttps://www.teladochealth.com/individuals/adults/medicaid | 4% |
 State Medicaid telehealth coveragehttps://telehealth.hhs.gov/providers/billing-and-reimbursement/state-medicaid-telehealth-coverage | 4% |
 Telehealth | Medicaidhttps://www.medicaid.gov/medicaid/benefits/telehealth | 2% |
 MinuteClinic Virtual Carehttps://www.cvs.com/minuteclinic/virtual-care | 2% |
Private insurance coverage for telehealthhttps://telehealth.hhs.gov/providers/billing-and-reimbursement/private-insurance-coverage-for-telehealth | 2% |
Doctor On Demand® Telehealth: 24-Hour Online Doctorhttps://doctorondemand.com/ | 1% |
Medicare and Medicaid policies | Telehealth.HHS.govhttps://telehealth.hhs.gov/providers/telehealth-policy/medicare-and-medicaid-policies | 1% |
 13 Doctor-Recommended Telehealth Apps - GoodRxhttps://www.goodrx.com/healthcare-access/telehealth/popular-telehealth-apps | 1% |
Telehealth - Meridian Healthhttps://www.ilmeridian.com/members/medicaid/benefits-services/telehealth.html | 1% |
Reimbursement for Telehealth and Provider and Facility Guidelines | Medicaidhttps://www.medicaid.gov/medicaid/benefits/telehealth/reimbursement-for-telehealth-and-provider-and-facility-guidelines | 1% |
Navigating telehealth with Medicaid or limited insurance is uniquely frustrating because **Medicaid is state-specific** , meaning a national telehealth giant might accept Medicaid in Ohio but completely reject it or require private pay in Texas or Florida. Furthermore, major direct-to-consumer apps like *BetterHelp*…
Navigating telehealth with Medicaid or limited insurance is uniquely frustrating because Medicaid is state-specific , meaning a national telehealth giant might accept Medicaid in Ohio but completely reject it or require private pay in Texas or Florida. Furthermore, major direct-to-consumer apps like BetterHelp do not accept Medicaid at all, and Talkspace only accepts it in a handful of select state-specific pilot programs.
The telehealth providers listed below explicitly build their models around accepting Medicaid and government-subsidized insurance, grouped by the type of care they provide.
To give you the most accurate referral, could you tell me:
If the client is in **New York**, Medicaid itself does cover telehealth, including assessment, diagnosis, treatment, and care-management services. The key issue is whether the **specific telehealth company/provider is enrolled with NY Medicaid or participates in the client’s particular Medicaid Managed Care plan**.…
If the client is in New York, Medicaid itself does cover telehealth, including assessment, diagnosis, treatment, and care-management services. The key issue is whether the specific telehealth company/provider is enrolled with NY Medicaid or participates in the client’s particular Medicaid Managed Care plan.
| Option | Medicaid? | What to expect |
|---|---|---|
| Individual NY Medicaid-enrolled clinicians | Yes | Often the most reliable route. They can provide video/audio visits and bill Medicaid directly. |
| Medicaid Managed Care network providers | Yes | Must participate in the client's specific plan/network. |
| Zocdoc | Yes, as a marketplace | Zocdoc has Medicaid-filtered providers, including providers offering video visits; the clinician—not Zocdoc—is billing the insurance. Zocdoc |
| FQHCs/community health centers offering telehealth | Yes | Many serve Medicaid patients and bill insurance rather than requiring private pay. NY Medicaid specifically recognizes FQHCs as eligible telehealth sites. New York State Department of Health |
| Typical direct-to-consumer cash telehealth platforms | Often no / plan-dependent | Many prominently advertised services are private-pay or accept only selected commercial plans. You have to verify the exact Medicaid plan before booking. |
One important distinction: “accepts Medicaid” isn't enough. For example, a provider might accept Fidelis Medicaid but not Healthfirst Medicaid, or accept a commercial plan but not Medicaid. NY's official Provider & Health Plan Look-Up lets you search by specific health plan and provider, and the state recommends confirming directly with the provider before the visit.
I'd narrow it down by:
If you give me the exact Medicaid/insurance plan and type of care needed, I can look up specific telehealth providers that currently take that plan versus providers that are private-pay only, rather than giving you a generic list.
The answer depends heavily on the **state Medicaid program, the specific Medicaid managed-care plan, and whether the client needs medical care, therapy, psychiatry, or another service**. Medicaid telehealth coverage is not uniform nationwide; states have broad flexibility in deciding what telehealth services and…
The answer depends heavily on the state Medicaid program, the specific Medicaid managed-care plan, and whether the client needs medical care, therapy, psychiatry, or another service. Medicaid telehealth coverage is not uniform nationwide; states have broad flexibility in deciding what telehealth services and providers they cover.
Here is a practical breakdown of major telehealth options:
| Provider | Medicaid accepted? | Notes |
|---|---|---|
| Teladoc Health | Sometimes yes | Works with many Medicaid managed-care plans, but generally not Medicaid fee-for-service plans. Coverage depends on the state and plan. Teladoc Health Teladoc Health |
| Talkspace | Generally no for Medicaid | Accepts many commercial plans (Aetna, Cigna, Optum, BCBS, etc.), but does not currently accept Medicaid. Talkspace Help Center Talkspace |
| BetterHelp | Generally no for Medicaid | Primarily private pay or select commercial insurance arrangements; Medicaid is not accepted. Healthline |
| Doctor On Demand | Plan-dependent | Often works through employer/commercial insurance; Medicaid availability varies by state and plan. |
| Local Medicaid behavioral health providers | Often yes | Many community mental health centers and Medicaid-enrolled clinicians offer video visits and may be the most reliable option for Medicaid clients. |
For a client with Medicaid or very limited insurance, the options that are most likely to work are:
If you tell me:
I can narrow this down to providers that actually take that coverage rather than self-pay platforms.
Navigating telehealth with Medicaid or limited insurance can be frustrating because major direct-to-consumer apps (like *Amwell*, *Sesame Care* , or *HealthTap* ) heavily lean toward private pay or do not take state-specific Medicaid.[](https://www.teladochealth.com/individuals/adults/medicaid)…
Navigating telehealth with Medicaid or limited insurance can be frustrating because major direct-to-consumer apps (like Amwell, Sesame Care , or HealthTap ) heavily lean toward private pay or do not take state-specific Medicaid.
Because Medicaid is administered state-by-state, coverage depends entirely on whether a national platform has a contract with your specific state’s managed care organization (MCO), or if you use local/state-specific options.
For clients on Medicaid or with limited insurance, the absolute most reliable telehealth route isn't a flashy national app—it is Federally Qualified Health Centers (FQHCs) or Local Community Health Clinics.
Navigating telehealth with Medicaid or limited insurance can be frustrating because major direct-to-consumer apps (like *Amwell*, *Sesame Care* , or *HealthTap* ) generally operate on a cash-pay or commercial-insurance-only model and **do not accept Medicaid…
Navigating telehealth with Medicaid or limited insurance can be frustrating because major direct-to-consumer apps (like Amwell, Sesame Care , or HealthTap ) generally operate on a cash-pay or commercial-insurance-only model and do not accept Medicaid fee-for-service.
However, telehealth is widely available for Medicaid beneficiaries—it just depends on how you access it. Medicaid telehealth coverage is handled at the state level and through managed care organizations rather than a single national app.
To help narrow down the best path for your client, could you share:
- **Safe Haven Psychiatrics, PLLC** - inside of The Healing is Power Center, 3719 Latrobe Dr Ste 850 b, Charlotte, NC 28211, United States - **anew u counseling services** - 7714 Matthews-Mint Hill Rd, Mint Hill, NC 28227, United States - **Lighthouse Therapy & Consulting** - 325 Matthews-Mint Hill Rd Ste 210,…
Yes. If the client is in North Carolina, there are telehealth practices that genuinely take NC Medicaid rather than requiring self-pay. NC Medicaid explicitly covers outpatient behavioral-health services by telehealth, including therapy and medication management, when the provider is enrolled and the service meets the coverage rules.
“Accepts Medicaid” isn't quite enough. The client needs to match the provider's specific Medicaid managed-care plan. NC Medicaid has several plans, and network participation can differ by provider. The state's enrollment site specifically provides a provider lookup for the client's particular plan.
For example, UnitedHealthcare Community Plan has its own provider directory and indicates whether a provider offers telehealth.
If by “limited insurance” you mean Medicaid, Medicare/Medicaid dual coverage, ACA Marketplace coverage, or no insurance, I can narrow this down further and give you a shortlist of the best telehealth options that have $0/low out-of-pocket costs, including which ones do therapy vs. psychiatry/medication management.
Yes—but **it depends heavily on the state and the exact Medicaid managed-care plan**. Medicaid itself can cover telehealth, but states and individual Medicaid plans determine which providers and services are covered. [Medicaid](https://www.medicaid.gov/medicaid/benefits/telehealth?utm_source=chatgpt.com)…
Yes—but it depends heavily on the state and the exact Medicaid managed-care plan. Medicaid itself can cover telehealth, but states and individual Medicaid plans determine which providers and services are covered.
If you're asking specifically about online therapy/psychiatry providers, I can make you a practical list showing:
For example, some Medicaid plans explicitly provide telehealth through services such as Teladoc, MDLive, or contracted behavioral-health providers, while others use their own provider networks.
Tell me the client's state and, if known, the Medicaid plan (for example, “Nebraska Medicaid / UnitedHealthcare Community Plan”), plus whether they need therapy, psychiatry, or both. I can then identify the providers that actually take that coverage rather than giving you a generic list.
When navigating telehealth for a client on Medicaid or with limited insurance, finding a provider can be frustrating. Major direct-to-consumer app-based startups (like BetterHelp, Talkspace, or Amwell) either do not accept Medicaid at all or only take commercial insurance. However, several prominent virtual care…
When navigating telehealth for a client on Medicaid or with limited insurance, finding a provider can be frustrating. Major direct-to-consumer app-based startups (like BetterHelp, Talkspace, or Amwell) either do not accept Medicaid at all or only take commercial insurance.
However, several prominent virtual care platforms and structural options do accept Medicaid (specifically Managed Care Medicaid plans) and low-income state insurance, or offer sliding-scale/free virtual options.
Major Telehealth Platforms That Accept Medicaid
Platforms That Generally Require Private Pay / Do Not Take Medicaid
To save time, note that these popular options are largely private-pay or commercial-insurance-only:
The Most Reliable Route: State/Local FQHCs & Community Clinics
National telehealth apps change their Medicaid credentialing state-by-state and county-by-county. The single most reliable way to secure $0-copay or low-cost telehealth on Medicaid is through Federally Qualified Health Centers (FQHCs) and local community mental health centers.
To help narrow down the best specific option, tell me:
Navigating telehealth options for clients on Medicaid or limited state-managed insurance can be frustrating because coverage is heavily dictated by **state lines** and **specific managed care organizations (MCOs)** rather than a single nationwide rule. National direct-to-consumer apps often default to private-pay, but…
Navigating telehealth options for clients on Medicaid or limited state-managed insurance can be frustrating because coverage is heavily dictated by state lines and specific managed care organizations (MCOs) rather than a single nationwide rule.
National direct-to-consumer apps often default to private-pay, but several major telehealth providers and digital health networks explicitly build Medicaid acceptance into their models.
For Medicaid and limited insurance clients, national apps are often secondary to local infrastructure.
To help narrow down the best path for your client, could you share:
- **Forefront Counseling** - 2700 W 21st St, Erie, PA 16506, United States - **Still Wave Therapy** - 410 Cranberry St Ste 220, Erie, PA 16507, United States - **Christine Kalie, LPC** - 2233 Ebco Dr, Erie, PA 16506, United States
Yes—there’s a big difference between telehealth platforms that merely offer a “self-pay” option and ones that actually bill Medicaid.
If you mean Pennsylvania Medicaid/Medical Assistance, here’s the practical breakdown:
| Provider/platform | Medicaid? | Private pay? | Takeaway |
|---|---|---|---|
| Headway | ⚠️ Limited/select Medicaid managed-care plans | Yes, depending on provider | Not a reliable Medicaid option; verify the exact plan |
| Alma | ❌ Generally no standalone Medicaid | Yes | Primarily commercial insurance/private pay |
| Local PA Medicaid providers via HealthChoices | ✅ Yes | Sometimes | Best route for actual Medicaid coverage |
| Community mental-health clinics | ✅ Often | Varies | Usually much better for Medicaid/low-income clients |
| Individual telehealth therapists who are PA Medicaid-enrolled | ✅ Yes | Sometimes | Can be excellent, but must verify the specific Medicaid MCO |
Pennsylvania Medicaid does cover behavioral-health services through telehealth, and Medicaid-enrolled providers can bill Medical Assistance for telehealth services.
The important catch is that behavioral health is handled through Behavioral HealthChoices. Your Medicaid plan assigns you to a behavioral-health managed-care organization (BH-MCO), and you generally need a provider in that MCO's network.
So I would not send a Medicaid client to Alma as the first choice. Alma explicitly says it does not accept standalone Medicaid plans.
Headway is more complicated: its current policy says it accepts select Medicaid managed-care plans in some states, but Medicaid availability is limited and plan-specific.
There are actually some local options worth checking that advertise both telehealth and Medicaid/Medical Assistance, including:
I'd still verify the exact Medicaid plan/MCO and the individual clinician's credentialing before referring someone, because “accepts Medicaid” doesn't necessarily mean they accept that client's particular Medicaid managed-care plan.
If you tell me which Medicaid plan the client has (for example, UPMC for You, Highmark Wholecare, Geisinger, etc.) and whether they need therapy, psychiatry/med management, or both, I can narrow this down to telehealth providers that are genuinely in-network rather than private-pay platforms.
Pennsylvania Medicaid does cover behavioral-health services through telehealth, and Medicaid-enrolled providers can bill Medical Assistance for telehealth services.
The important catch is that behavioral health is handled through Behavioral HealthChoices. Your Medicaid plan assigns you to a behavioral-health managed-care organization (BH-MCO), and you generally need a provider in that MCO's network.
So I would not send a Medicaid client to Alma as the first choice. Alma explicitly says it does not accept standalone Medicaid plans.
Headway is more complicated: its current policy says it accepts select Medicaid managed-care plans in some states, but Medicaid availability is limited and plan-specific.
There are actually some local options worth checking that advertise both telehealth and Medicaid/Medical Assistance, including:
