Data as of Sep 19, 2026 · Based on 3,321,027 AI responses across 10,525 prompts · See how Parse measures this
12 of 13 measured questions
Freshsales is an AI-powered sales CRM by Freshworks that helps teams grow their pipeline, boost conversions, and close deals faster. It captures, qualifies, and routes leads, provides a 360° view of customers, multi-channel engagement, and Freddy AI-driven insights, scoring, and deal recommendations. It’s part of the Freshsales Suite, a complete CRM that unites sales and marketing data on a single source of truth and automates repetitive tasks.
The market map · 5 of 100 labelled
CRM and Sales Pipeline Software →72%positive
Where Freshworks CRM ranks in AI
goodaffordableai-poweredsimplestrongbuilt-instraightforwardlimited