What AI says about Stonly
Stonly is a knowledge base platform for creating interactive guides, troubleshooting documentation, and customer self-service content. It comes up when teams need software for building interactive tutorials, IT troubleshooting guides, and help centers with AI-powered search.
AI calls itinteractive,interactive, step-by-step guides,AI-powered,step-by-step,accurate,branching decision trees
Since Jul 5Updated Nov 11, 2026Based on 25,472 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
1%
of AI answers about Stonly and its rivals · since Jul 5
Based on 25,472 AI answers
- ChatGPT<1%
- Google AI Mode1%
How often AI mentions Stonly
of AI answers about Stonly and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Markets where AI mentions Stonly
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
- Digital Adoption & Interactive Demo PlatformsGoogle AI Mode
- Knowledge Base and Wiki SoftwareGoogle AI Mode
- AI Knowledge Base & Slack AssistantsOutside both engines’ top 25
- Customer Onboarding Software PlatformsOutside both engines’ top 25
- Help Desk & Ticketing SoftwareOutside both engines’ top 25
- Contact Center Speech Analytics SoftwareOutside both engines’ top 25
- Grounded Customer Support ChatbotsOutside both engines’ top 25
- AI Customer Support ChatbotsOutside both engines’ top 25
Topics where AI mentions Stonly
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- What solution offers a knowledge base for our 311 call center agents to answer questions consistently?on this questionStonly shares the lead for mentions with 1 more60%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeSep 10, 2026, Google AI Mode Platforms like Stonly or Document360 focus entirely on interactive guides and reference/process knowledge
ChatGPTSep 10, 2026, ChatGPT Stonly — Worth considering if your main need is the agent guidance layer
- What's the best knowledge base software for creating IT troubleshooting guides for end-users?on this questionDocument360 is the most-mentioned brand41%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeNov 11, 2026, Google AI Mode Stonly — Best for interactive, decision-tree style troubleshooting guides.
Google AI ModeNov 8, 2026, Google AI Mode Stonly allows you to build interactive decision trees and step-by-step guides
- How do we handle multi-language support? Is there a tool that automatically translates walkthrough guides based on the user's browser language?on this questionUserpilot shares the lead for mentions with 1 more18%
- Our wiki is a disaster. What's an AI-powered knowledge management tool that can automatically organize, tag, and detect duplicate or outdated information?on this questionGuru is the most-mentioned brand9%
Excerpts where Stonly appeared in the AI's answer
Google AI ModeOct 9, 2026, Google AI Mode Stonly features autonomous "Knowledge Agents" that actively scan your documentation 24/7.
Google AI ModeAug 19, 2026, Google AI Mode Stonly (with AI Knowledge Agents ): Best for support and process-heavy wikis . Stonly uses background AI agents to continuously monitor content health
- I need a support AI that can deliver accurate answers from a small knowledge base. What's the best solution for high retrieval accuracy with limited data?on this questionLlamaIndex shares the lead for mentions with 6 more10%
Stonly in AI answers
1 of 8
What solution offers a knowledge base for our 311 call center agents to answer questions consistently?
ChatGPTChatGPT· Sep 10, 2026
Stonly — Worth considering if your main need is the agent guidance layer
Google AI ModeGoogle AI Mode· Sep 10, 2026
Platforms like Stonly or Document360 focus entirely on interactive guides and reference/process knowledge
Sites AI cites
- Your site47%
- Knowledge Base Software for Call Centers | Stonly (opens in a new tab) · 11%
- 10 Best AI Knowledge Base Software for Support Teams in 2026 (opens in a new tab) · 7%
- A Practical Guide to Call Center Knowledge Management (opens in a new tab) · 3%
- 10 Best AI Knowledge Management Software [2026 Comparison] (opens in a new tab) · 3%Leaves Stonly out
- The Complete Guide on Customer Support Knowledge Bases (opens in a new tab) · 3%
- 6 Best Knowledge Base Software for Multilingual Support (opens in a new tab) · 3%
- 14 Best Knowledge Base Software for 2026 [Full Comparison] (opens in a new tab) · 2%Leaves Stonly out
- Knowledge Management For Customer Service | Stonly (opens in a new tab) · 2%Leaves Stonly out
- 8 Best Knowledge Management Software for Call Centers [2026] (opens in a new tab) · 1%
- 10 Best Customer Self-Service Software Tools for 2026 (opens in a new tab) · 1%
- Leaves Stonly out4%
- How to Create Multi-Language Forms with AI Translation (Weavely AI tutorial) - YouTube (opens in a new tab) · 1%
- How to Create an AI Knowledge Base: Step-by-step Tutorial (opens in a new tab) · <1%
- Multilingual Workflows (opens in a new tab) · <1%
- 8 Best Knowledge Management Software Tools for 2026 (opens in a new tab) · <1%Leaves Stonly out
- 8 Best Knowledge Management Software Tools for 2026 (opens in a new tab) · <1%
- The 8 Best Knowledge Base Tools for Smarter Team Documentation (opens in a new tab) · <1%Leaves Stonly out
- Fill in Missing Gaps in Your AI Knowledge Base! (opens in a new tab) · <1%
- 5 Best Knowledge Base Software to Create a Knowledge Base (Why ProProfs Knowledge Base Leads) (opens in a new tab) · <1%
- AI Chatbot for Instant Answers from All Your Knowledge ... (opens in a new tab) · <1%
- 5 Best Knowledge Base Software for Every Business Need (opens in a new tab) · <1%Leaves Stonly out
- Leaves Stonly out3%
- The 7 Best Knowledge Base Software Platforms for 2026 | Assembly (opens in a new tab) · 3%Leaves Stonly out
- Leaves Stonly out3%
- 10 Best Knowledge Management Software Reviewed in 2026 (opens in a new tab) · 2%Leaves Stonly out
- 10 Best AI Knowledge Base Tools Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- 10 Best AI Knowledge Management Software Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- 10 Best Knowledge Base Software Reviewed in 2026 (opens in a new tab) · <1%Leaves Stonly out
- 2%
- AI Knowledge Base: How-to Guide, Benefits and Top... (opens in a new tab) · 1%
- 20 Best Knowledge Base Software for Businesses in... (opens in a new tab) · 1%
- Top Helpjuice Alternatives: 18 Best Knowledge Bas... (opens in a new tab) · <1%
- Should You Use a Zendesk Knowledge Base? Top Alte... (opens in a new tab) · <1%
- Leaves Stonly out1%
- Leaves Stonly out1%
- Leaves Stonly out1%
- Leaves Stonly out1%
- How to build a relevant and useful knowledge base for an AI support agent (opens in a new tab) · <1%
- Improve Your Knowledge Base for Retrieval Augmented Generation? (opens in a new tab) · <1%
- What tool do you use for internal knowledge base and what do you like/dislike about it? : r/SoftwareEngineering (opens in a new tab) · <1%Leaves Stonly out
- What's the best way to handle multi-language support? (opens in a new tab) · <1%
