What AI says about Retently
Retently is a customer feedback platform that collects NPS, CSAT, and CES surveys to analyze sentiment and automate customer workflows. It comes up for buyers seeking integrated tools to track customer satisfaction, run automated feedback loops, and predict churn.
AI calls itautomated,straightforward,lightweight,AI-powered,lighter-weight
Since Jul 5Updated Nov 12, 2026Based on 25,832 AI answers
Reviewed by Dimitry Apollonsky
<1%
of AI answers about Retently and its rivals · since Jul 5
Based on 25,832 AI answers
- ChatGPT<1%
- Google AI Mode<1%
How often AI mentions Retently
of AI answers about Retently and its rivals
- · ChatGPT switched to GPT-6 Luna
Markets where AI mentions Retently
Topics where AI mentions Retently
- Most mentionedMentioned in
- What's a good way to automate the collection and analysis of Net Promoter Score (NPS) feedback?on this questionZapier shares the lead for mentions with 2 more12%
Excerpts where Retently appeared in the AI's answer
Google AI ModeAug 25, 2026, Google AI Mode Tools like Delighted, Retently, or AskNicely plug directly into your CRM
- Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?on this questionTypeform shares the lead for mentions with 3 more10%
Excerpts where Retently appeared in the AI's answer
Google AI ModeSep 16, 2026, Google AI Mode AskNicely or Retently are built explicitly around the Net Promoter workflow
ChatGPTSep 12, 2026, ChatGPT Retently — good for dedicated NPS/CSAT automation: Especially suited to SaaS/B2B teams running ongoing feedback programs.
- We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?on this questionDelighted is the most-mentioned brand9%
Excerpts where Retently appeared in the AI's answer
Google AI ModeJul 6, 2026, Google AI Mode Retently: Retently allows you to automate NPS surveys via email or in-app and is often used to feed data into platforms like Totango
Retently in AI answers
Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?
Sites AI cites
- Your site22%
- AI Customer Experience Platform for Ecommerce & Retail (opens in a new tab) · 10%
- In-App Surveys: Web Pop-Up NPS, CSAT and CES Surveys for Web Apps and Portals | Retently (opens in a new tab) · 4%
- Measure NPS at Every Customer Stage (opens in a new tab) · 3%
- Retently (opens in a new tab) · 1%
- Feedback Analytics for B2B. Combine machine and human learning. (opens in a new tab) · 1%
- Measure CSAT at Every Touchpoint (opens in a new tab) · 1%
- Email Surveys: Send NPS, CSAT and CES Surveys by Email | Retently (opens in a new tab) · 1%
