Data as of Sep 18, 2026 · Based on 3,315,446 AI responses across 10,525 prompts · See how Parse measures this
CareAR's ResolveGrid Assist delivers AR remote assistance for customer support and field service, enabling a remote expert to see what on-site workers see via live video and AR annotations to resolve issues faster, reduce truck rolls, and improve customer satisfaction. The platform works across desktops, mobiles, tablets, and smart glasses, with tools for inviting participants, live collaboration, AR annotations, screen sharing, data capture, analytics, encryption, data residency, and SOC 2 compliance, plus integrations into ServiceNow, Salesforce, and AWS S3. It highlights outcomes such as 85% more remote resolutions, 82% first-time fix rate, 63% shorter service time, and 50% fewer dispatches, aiming to empower field technicians and reduce visits.
Parse Score
Excerpts where CareAR appeared in the AI's answer

CareAR — A Xerox company platform providing augmented reality visual engagement

CareAR (by Xerox) — An augmented reality-powered visual interaction platform
Excerpts where CareAR appeared in the AI's answer

CareAR (a ServiceNow company): An AR-powered remote assistance platform integrated deeply into service management workflows.

CareAR : An AR-powered service experience platform certified by and integrated deeply into workflows like ServiceNow to provide live visual context and asset histories.