What AI says about Callminer
Callminer is an AI conversation analytics platform that analyzes omnichannel customer interactions for contact centers. It comes up when buyers search for real-time speech analytics, conversation intelligence tools, and solutions to understand customer call drivers.
AI calls itreal-time,enterprise-grade,compliance,specialized,transcription,AI-driven
Since Jul 5Updated Nov 11, 2026Based on 9,523 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
1%
of AI answers about Callminer and its rivals · since Jul 5
Based on 9,523 AI answers
- ChatGPT1%
- Google AI Mode1%
How often AI mentions Callminer
of AI answers about Callminer and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Callminer products in AI answers
BrandMentioned in
Markets where AI mentions Callminer
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
- Contact Center Speech Analytics SoftwareChatGPTGoogle AI Mode
- AI Speech Analytics and Meeting SummariesChatGPT
- Sales Conversation Intelligence SoftwareOutside both engines’ top 25
- Video Testimonial Collection PlatformsOutside both engines’ top 25
- Contact Center and Dialer SoftwareOutside both engines’ top 25
- Voice of Customer Text Analytics PlatformsOutside both engines’ top 25
- AI Meeting Assistant & Transcription ToolsOutside both engines’ top 25
- Automated CRM Data Entry ToolsOutside both engines’ top 25
Topics where AI mentions Callminer
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- What analytics tool helps us understand why customers are calling, rather than just tracking how long they talk?on this questionCallminer is the most-mentioned brand33%
Excerpts where Callminer appeared in the AI's answer
Google AI ModeOct 29, 2026, Google AI Mode CallMiner: An enterprise-grade speech and conversation analytics platform built specifically to track customer intent, quantify effort, and eliminate unnecessary call drivers.
ChatGPTOct 21, 2026, ChatGPT CallMiner Eureka analyzes customer conversations to uncover contact reasons, sentiment, and emerging issues.
- What’s the best speech-to-summary solution for support calls?on this questionDialpad shares the lead for mentions with 4 more17%
Excerpts where Callminer appeared in the AI's answer
Google AI ModeSep 14, 2026, Google AI Mode CallMiner: Highly specialized in real-time and post-call abstraction, reducing Average Handling Time (AHT) while extracting deep sentiment signals and QA metrics.
Google AI ModeAug 29, 2026, Google AI Mode CallMiner: The enterprise gold-standard for Voice of the Customer (VoC) analytics, deep categorization, and compliance across massive call volumes.
- Our product team wants AI to turn customer calls into specs, issues, and roadmap insights. What tools should we use?on this questionGong shares the lead for mentions with 1 more16%
Excerpts where Callminer appeared in the AI's answer
- Our call center agents are burnt out from dealing with angry customers. Who offers empathy training specifically for support teams?on this questionTrainSMART shares the lead for mentions with 5 more5%
Excerpts where Callminer appeared in the AI's answer
Google AI ModeJul 30, 2026, Google AI Mode CallMiner: Provides interaction analytics solutions that can deliver real-time feedback and coaching during calls, helping agents detect customer emotion and react with empathy.
Google AI ModeJul 26, 2026, Google AI Mode CallMiner : Focuses on using conversation analytics to provide real-time feedback and training to agents on empathy.
Callminer in AI answers
1 of 8
What analytics tool helps us understand why customers are calling, rather than just tracking how long they talk?
ChatGPTChatGPT· Oct 21, 2026
CallMiner Eureka analyzes customer conversations to uncover contact reasons, sentiment, and emerging issues.
Google AI ModeGoogle AI Mode· Oct 29, 2026
CallMiner: An enterprise-grade speech and conversation analytics platform built specifically to track customer intent, quantify effort, and eliminate unnecessary call drivers.
Sites AI cites
- Your site54%
- Speech Analytics | CallMiner (opens in a new tab) · 13%
- Contact Center Call Data Analysis Software | CallMiner (opens in a new tab) · 8%
- Conversation Intelligence & Automation Software for CX (opens in a new tab) · 5%
- Conversation Analytics | CallMiner (opens in a new tab) · 5%
- Call Center Analytics | CallMiner (opens in a new tab) · 4%
- Product Management Roadmap | CallMiner (opens in a new tab) · 3%
- 3 Ways to Train Contact Centers Agents To Be Empathetic (opens in a new tab) · 2%
- CallMiner (opens in a new tab) · 2%
- Best sentiment analysis tools for 2024 and beyond - CallMiner (opens in a new tab) · 1%
- How to empower frontline employees with AI-driven feedback (opens in a new tab) · 1%
