What AI says about Avaya
Avaya provides enterprise communications, collaboration, and customer experience platforms including the Infinity Platform, Avaya Aura, and Avaya IP Office.
Since Jul 5Updated Nov 11, 2026Based on 15,510 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
<1%
of AI answers about Avaya and its rivals · since Jul 5
Based on 15,510 AI answers
- ChatGPT1%
- Google AI Mode<1%
How often AI mentions Avaya
of AI answers about Avaya and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Avaya products in AI answers
BrandMentioned in
Markets where AI mentions Avaya
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
- AI Speech Analytics and Meeting SummariesOutside both engines’ top 25
- HIPAA-Compliant VoIP & Video PlatformsOutside both engines’ top 25
- Business VoIP Phone SystemsOutside both engines’ top 25
- Contact Center and Dialer SoftwareOutside both engines’ top 25
- Contact Center Speech Analytics SoftwareOutside both engines’ top 25
Topics where AI mentions Avaya
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- For a firm migrating from an on-prem PBX, which cloud VoIP providers offer migration assistance and feature parity at reasonable cost?on this questionRingCentral shares the lead for mentions with 2 more12%
Excerpts where Avaya appeared in the AI's answer
ChatGPTSep 16, 2026, ChatGPT If the old PBX is complicated (Avaya, Cisco CUCM, Mitel, NEC, large multi-site)
ChatGPTJul 26, 2026, ChatGPT Often considered the closest cloud equivalent to enterprise PBXs from Cisco, Avaya, or Mitel
- How do we coach agents remotely? Is there a tool that allows "whisper coaching" where the supervisor talks to the agent without the customer hearing?on this questionFive9 shares the lead for mentions with 5 more11%
Excerpts where Avaya appeared in the AI's answer
- As a firm with a receptionist, which systems handle receptionist consoles, call transferring, and presence monitoring most effectively?on this questionRingCentral shares the lead for mentions with 1 more14%
- For a sales team using dialer features, which VoIP solutions include power dialers or predictive dialers suitable for SMBs?on this questionJustCall shares the lead for mentions with 1 more2%
Excerpts where Avaya appeared in the AI's answer
Google AI ModeSep 24, 2026, Google AI Mode traditional enterprise-heavy systems (like Five9 or Avaya) are often too rigid, expensive, or complex to set up.
- I need a wireless headset that connects simultaneously to my desk phone and my laptop.on this questionYealink is the most-mentioned brand5%
Excerpts where Avaya appeared in the AI's answer
Google AI ModeJul 23, 2026, Google AI Mode you will likely need an EHS cable specific to your desk phone's brand (e.g., Poly, Cisco, Avaya).
- How should a business compare desktop app usability and learning curve across leading VoIP/UC systems?on this questionRingCentral is the most-mentioned brand2%
Excerpts where Avaya appeared in the AI's answer
Google AI ModeSep 14, 2026, Google AI Mode Assess how jarring the transition is for users moving from legacy systems (like Skype for Business, legacy Cisco, or Avaya) to the new platform.
Avaya in AI answers
1 of 8
As a HIPAA-sensitive practice, which VoIP solutions are willing to sign BAAs and offer documented security compliance?
ChatGPTChatGPT· Sep 30, 2026
Avaya supports BAAs for specified healthcare offerings, including Avaya Infinity, Media Processing Core, Experience Platform Private Cloud, and Managed Services Platform.
Google AI ModeGoogle AI ModeNo answer mentioning Avaya
Sites AI cites
The page AI cites most often when it mentions Avaya
Brands AI mentions
Mentioned in
- RingCentral18%
- Dialpad13%
- Nextiva12%
- Zoom Phone9%
- Cisco8%
