Apartment utility concierge

For your new apartment, I recommend looking for a move-in utility concierge rather than hiring a traditional personal assistant. These services coordinate internet, electricity, water, and sometimes gas through one point of contact.

If you're moving to the San Jose / Silicon Valley area, here are my top options:

My recommendations

1. Second Nature

(Best overall fit)

Handles utility transfers and new service connections, including:

• Electricity
• Water
• Internet
• Gas and other home services

Website:Second Nature Move-In Concierge

Particularly worth checking if your apartment management partners with them.

2. Movinghub

A moving concierge platform that coordinates:

• Electricity and water connections
• Internet and broadband
• Other household services

Worth investigating for a one-stop moving setup service. Confirm direct consumer availability in San Jose.

3. Utility Valet

Coordinates utility connections and transfers, including:

• Electricity
• Water
• Internet
• Gas

Website:Utility Valet

Often offered through apartment management or property-management partnerships.

One important San Jose consideration

Water is sometimes billed through the apartment complex instead of requiring you to open your own account. Electricity may also depend on the building's utility arrangement.

Before signing up with a concierge, check which utilities your lease requires you to activate yourself.

Let me narrow this down for you

I have two quick questions:

1. Where is your new apartment? San Jose, Santa Clara, Sunnyvale, Mountain View, or somewhere else?

2. What kind of service do you prefer?

   • A completely hands-off service that calls providers, compares plans, and schedules everything.
   • A free concierge service that coordinates the setup.
   • A paid premium concierge service that handles everything possible.

I can narrow this down to the best service that handles all three — internet, electricity, and water — without you having to contact multiple providers yourself.

Several reputable, complimentary utility and home-service concierges can handle setting up your internet, electricity, and water . These services are typically free to you because they earn a commission from the service providers when you select a plan.moveconcierge.com+1

Top Utility Concierge Services

• Move Concierge
  • Best For: Comprehensive end-to-end relocation assistance and high customer satisfaction ratings.
  • What They Handle: Electricity, internet, TV, security systems, and home warranties.
  • Cost: Free (providers pay the service fees with no markup to you).
  • How to Access: Submit an inquiry via the Move Concierge Website.moveconcierge.com
• Citizen
  • Best For: Quick, phone-based consultation to bundle and compare rates.
  • What They Handle: Electric, water, gas, internet, TV, and security.
  • Cost: Free for residents.
  • How to Access: Schedule a call through the Move With Citizen Portal.movewithcitizen.com

Alternative Options to Consider

• Apartment Complex In-House Concierge: Check with your new property manager or leasing office first. Many modern apartment buildings partner exclusively with free concierge platforms (like * Updater*, Allconnect , or * Citizen*) and require specific account setups or utility billing handoffs before you move in.
• Allconnect: A major online comparison and setup tool where you can look at internet, TV, and energy providers side-by-side and set them up in one place.

To help narrow down the best choice, could you share:

• Are you moving locally or long-distance?
• Do you know if your apartment building requires a specific electricity or internet provider?

When moving into a new home, setting up electricity, water, gas, internet, and TV through separate phone calls and websites can take hours. Free moving concierge services step in to handle the research, comparison, and scheduling for you.porchutilities.com+1

The top-rated concierge services available to help set up home services and utilities include:

• Move Concierge – A high-touch, complimentary personal assistant service that handles electricity, internet, TV, and home security setups. They do not charge the consumer or add hidden markups (they are paid commissions directly by the service providers).moveconcierge.com+1
• Porch Utilities – A popular free VIP concierge service that connects you with a specialist to compare local internet, TV, and home security packages, schedule activations, and coordinate add-on services like professional movers.porchutilities.com
• Citizen Home Solutions – Often partnered with real estate agents and property managers, this service connects home buyers and renters with a dedicated specialist to bundle and set up essential home utilities and entertainment services.utilityprofit.com

A quick tip on how they work (and caveats):
These concierge platforms are completely free for you because they partner with telecom, security, and utility companies. However, because their revenue comes from provider partnerships, they will heavily pitch specific brands (like particular internet or TV providers).reddit.com+2

Also, be aware that when setting up utilities directly with some municipal or major power companies, you may occasionally be auto-transferred to third-party marketing brokers like AllConnect; users on platforms likereddit.com point out that it is usually faster and cleaner to set up mandatory municipal utilities (like water and local electric) directly on official city/utility sites, and reserve concierge services strictly for optional bundles like internet and TV.reddit.com

If you'd like, let me know:

• Are you moving into a rental or buying a home?
• Is this a local move or out-of-state?

I can help outline a step-by-step timeline for when you should contact these services.

Yes, there are free-to-the-consumer services known as utility concierge services or moving concierges that handle the research, comparison, and scheduling for your home services and utilities.porchutilities.com+1

These companies make their money through referral partnerships with service providers (like internet, cable, and security companies), meaning the setup assistance is typically free for you.utilityprofit.com+1

Popular and reliable options include:

• Porch Utilities : Operates a free VIP concierge service that helps compare local options, bundle deals, and schedule installations for internet, TV, home security, and moving services.porchutilities.com
• Move Concierge : Offers a high-touch personal assistant experience that coordinates city utilities (water/gas), electricity choice, internet, home security, and address changes.utilityconcierge.com+1
• AllConnect : A long-standing platform that streamlines connection setups and service bundles, often partnered directly with real estate and property groups.utilityprofit.com+1
• Utility Connect : Connects you with a dedicated personal assistant for a single-call multi-utility setup process.utilityprofit.com

Note: While these services are incredible for handling internet, TV, security, and deregulated energy/electricity, mandatory municipal utilities (like standard local city water or sewer) sometimes still require a direct digital submission or call from the legal homeowner/tenant due to local government regulations.

If you'd like, let me know:

• Are you moving into a house or an apartment?
• Do you need help primarily with internet/TV or city/electric utilities too?

I can help you decide which concierge service fits your specific move best.