I'm a CSM looking for the best integrated solution for running customer satisfaction and NPS surveys.

Focus brand|

Chroma

Total mentions

403

Unique brands

Avg brands/response

11.2

Top domain

totango.com

Top brand

Survicate

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Survicate48.6%

Qualtrics Customer Experience (XM)27.5%

Qualtrics

Responses

Counts only on free plans

Total responses

Total mentions

403

Total citations

595

Related prompts

Other prompts with similar intent

Which tool is the best for creating and sending customer satisfaction (CSAT) or Net Promoter Score (NPS) surveys?We use a customer success platform. Who offers a survey tool that feeds NPS scores back into this platform?What's a good, affordable tool for creating and sending customer satisfaction (CSAT) surveys after a support ticket is closed?We need to track how our customers feel about our product. What's the best NPS tool with workflow automation?We use a customer success platform. Who offers a net promoter score (NPS) tool that feeds data back to it?What's a good way to automate the collection and analysis of Net Promoter Score (NPS) feedback?

Response details

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Citation breakdowns

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Total mentions

403

Unique brands

Avg brands/response

11.2

Top domain

totango.com

Top brand

Survicate

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Survicate48.6%

Qualtrics Customer Experience (XM)27.5%

Qualtrics

Responses

Counts only on free plans

Total responses

Total mentions

403

Total citations

595

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Survicate100.0%

AskNicely100.0%

Delighted75.0%

Qualtrics Customer Experience (XM)37.5%

Qualtrics37.5%

Top brand - Avg. position

Qualtrics Customer Experience (XM)2.3

Delighted3.8

Qualtrics4.3

Survicate4.6

AskNicely5.0

Top cited URLs

totango.com

4.7%

surveyninja.io

4.2%

surveyvista.com

3.9%

refiner.io

3.4%

merren.io

2.9%