What AI says about xMatters
xMatters is an incident response and management platform that automates workflows, alert routing, and on-call scheduling. It comes up when buyers seek tools for custom escalation policies, follow-the-sun scheduling, and paging on-call engineers during incidents.
AI calls itenterprise-grade,adaptive incident management,automated escalations,dynamic event routing,workflow automation,low-code workflow automation
Since Jul 5Updated Nov 11, 2026Based on 21,598 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
1%
of AI answers about xMatters and its rivals · since Jul 5
Based on 21,598 AI answers
- ChatGPT1%
- Google AI Mode<1%
How often AI mentions xMatters
of AI answers about xMatters and its rivals
Track your brand free to see 13 weeks of history.
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Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Markets where AI mentions xMatters
Mentioned inLowHighFew answers
All marketsChatGPTGoogle AI Mode
- On-Call and Incident Management SoftwareChatGPTGoogle AI Mode
- Incident Response Automation PlatformsChatGPTGoogle AI Mode
- Incident Management, Status Pages and PostmortemsChatGPT
- On-Call Knowledge and Alert ManagementOutside both engines’ top 25
- Utility Grid Management SoftwareOutside both engines’ top 25
- AI SOP and Incident PlaybooksOutside both engines’ top 25
- Omnichannel Marketing Automation PlatformsOutside both engines’ top 25
Topics where AI mentions xMatters
TopicMentioned in · on this topicRank
- Most mentionedMentioned in
- We use an incident response platform. Who offers a War Room tool that creates a dedicated chat channel?on this questionPagerDuty shares the lead for mentions with 1 more24%
Excerpts where xMatters appeared in the AI's answer
Google AI ModeNov 11, 2026, Google AI Mode xMatters (Everbridge) — Features workflow automation that can open tickets, page on-call engineers, and immediately spin up a dedicated Slack/Teams war room.
ChatGPTNov 11, 2026, ChatGPT xMatters – Its Slack integration automatically creates dedicated war-room channels, invites on-call responders, and attaches chat transcripts to incident records.
- Which incident response platforms allow for defining custom escalation policies?on this questionPagerDuty is the most-mentioned brand34%
Excerpts where xMatters appeared in the AI's answer
Google AI ModeOct 28, 2026, Google AI Mode xMatters (by Everbridge) : Built heavily around enterprise orchestration, letting you configure custom escalation delays
Google AI ModeOct 25, 2026, Google AI Mode xMatters: Specializes in automated incident escalations and custom targeted notifications.
- We use an incident management platform. Who offers a Status Page that updates automatically from it?on this questionAtlassian Statuspage is the most-mentioned brand26%
Excerpts where xMatters appeared in the AI's answer
ChatGPTOct 16, 2026, ChatGPT A dedicated status page product with integrations for PagerDuty, Opsgenie, xMatters, and monitoring tools.
Google AI ModeOct 5, 2026, Google AI Mode xMatters: Features a dedicated Statuspage Integration with xMatters that allows alerts and severity changes managed inside the xMatters console to automatically push real-time updates straight to public or private status pages.
xMatters in AI answers
1 of 8
Which on-call platforms support follow-the-sun scheduling, escalations, and overrides across time zones?
ChatGPTChatGPT· Oct 17, 2026
xMatters Provides configurable shifts with their own time zones, escalation timelines, rotations, temporary absences and replacements, and calendar-based schedule management.
Google AI ModeGoogle AI Mode· Nov 11, 2026
xMatters - Follow-the-Sun & Time Zones: Automatically converts and calculates shift windows
Sites AI cites
- Your site57%
- Automated Incident Management Platform - xMatters (opens in a new tab) · 17%Leaves xMatters out
- On-Call Management Software | xMatters (opens in a new tab) · 15%Leaves xMatters out
- How to Build an Escalation Policy for Incident Management (opens in a new tab) · 9%Leaves xMatters out
- Slack Integration | xMatters (opens in a new tab) · 7%Leaves xMatters out
- Fix Forward Or Roll Back Code Changes - xMatters (opens in a new tab) · 2%
- Incident Response Software | xMatters (opens in a new tab) · 2%
- Incident Management Software | xMatters (opens in a new tab) · 2%Leaves xMatters out
- How To Choose Incident Management Tools - xMatters (opens in a new tab) · 1%Leaves xMatters out
- Incident Management for IT Operations (opens in a new tab) · 1%
- Your site5%
- Create a Post-Incident Report - xMatters Online Help (opens in a new tab) · 3%
- Manage on-call schedules (opens in a new tab) · 1%Leaves xMatters out
- Schedule (opens in a new tab) · 1%Leaves xMatters out
- Leaves xMatters out3%
- 2026 Buyer's Guide | Best Oncall Management Platform (opens in a new tab) · 1%Leaves xMatters out
- Top Incident Alerting & On-Call Management Tools (2026 Buyer’s Guide) (opens in a new tab) · 1%
- Top Incident Alerting & On-Call Management Tools (2026 Buyer’s Guide) (opens in a new tab) · 1%Leaves xMatters out
- Leaves xMatters out3%
- Splunk On-Call | Splunk (opens in a new tab) · 3%Leaves xMatters out
