Data as of Jul 25, 2026 · Based on 2,718,867 AI responses across 9,511 prompts · See how Parse measures this
SQM Groupsqmgroup.comSQM Group provides an automated QA and customer experience analytics solution that predicts customer satisfaction for every interaction with up to 95% accuracy. Its mySQM™ Auto QA tool, powered by proprietary GenAI, monitors 100% of contacts across all channels and benchmarks performance against over 500 leading call centers.
Parse Score
