How AI describes SpryCIS

SpryPoint offers an integrated, cloud-based software platform for water and sewer utilities that unifies customer information, billing, and field/back-office operations to support the end-to-end meter-to-cash process. The platform includes SpryCIS (core CIS), SpryEngage (omnichannel customer portal), secure payment processing, work order and asset management, backflow compliance, and interval data management, enabling real-time access, proactive alerts, and streamlined customer interactions. It emphasizes process-centric design, continuous updates rather than disruptive upgrades, and configuration-based customization to improve efficiency, employee training, and customer service.