slack.com/marketplace/ATWAPCVCL-helpdesk
HelpDesk+ is a Slack–Jira Service Management integration that lets teams request and resolve support tickets directly within Slack, automating tasks and notifications to reduce context switching. It provides an agent toolkit for internal/external messaging, auto-replies, after-hours management, ticket creation from Slack messages (including DMs), knowledge-base integration, approvals, and customizable fields. Enterprise-ready and supporting Jira Service Management and Jira Software in Cloud and Data Center, HelpDesk+ requires the companion Atlassian marketplace app and secures data in transit and at rest with 256-bit encryption.
We haven’t found HelpDesk+ in the AI answers we’ve checked.
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