What AI says about ScreenSteps
ScreenSteps is a knowledge ops platform that provides step-by-step guidance and a browser extension for employees to access organizational information.
Since Jul 5Updated Nov 10, 2026Based on 21,061 AI answers
Reviewed by Dimitry Apollonsky
Mentioned in · Public index
<1%
of AI answers about ScreenSteps and its rivals · since Jul 5
Based on 21,061 AI answers
- ChatGPT<1%
- Google AI Mode<1%
How often AI mentions ScreenSteps
of AI answers about ScreenSteps and its rivals
Track your brand free to see 13 weeks of history.
Use the left and right arrow keys to read each date.
Sep 14OctNov 2
- · ChatGPT switched to GPT-6 Luna
Questions and answers
- AI picks mostMentioned in
- What solution offers a knowledge base for our 311 call center agents to answer questions consistently?on this questionAI picks Stonly and 1 more about as often45%
Excerpts where ScreenSteps appeared in the AI's answer
ChatGPTSep 6, 2026, ChatGPT ScreenSteps — Provides step-by-step digital guides and searchable procedures so agents can follow consistent workflows during calls.
ChatGPTSep 2, 2026, ChatGPT ScreenSteps — focuses on step-by-step agent guidance, helping representatives follow consistent procedures during calls.
- As an Operations Manager, I need to document our standard operating procedures (SOPs). What is the best software for creating and managing an internal knowledge base?on this questionAI picks Notion most2%
Excerpts where ScreenSteps appeared in the AI's answer
Google AI ModeJul 29, 2026, Google AI Mode ScreenSteps: Focused on reducing support tickets by allowing quick creation of guides and making them easily accessible in two clicks.
ScreenSteps in AI answers
1 of 2
What solution offers a knowledge base for our 311 call center agents to answer questions consistently?
ChatGPTChatGPT· Sep 6, 2026
ScreenSteps — Provides step-by-step digital guides and searchable procedures so agents can follow consistent workflows during calls.
Google AI ModeGoogle AI ModeNo answer mentioning ScreenSteps
Sites AI cites
- Your site75%
- Knowledge Base Software for Contact Centers - ScreenSteps (opens in a new tab) · 50%
- SOP Software for Better Employee Training & Support | ScreenSteps (opens in a new tab) · 14%
- ScreenSteps (opens in a new tab) · 7%
- AI-Powered Knowledge Base Built for Employee Performance | ScreenSteps (opens in a new tab) · 4%
- Leaves ScreenSteps out4%
- SOP Software: The 14 Best Tools Compared for 2026 | Whale (opens in a new tab) · 4%Leaves ScreenSteps out
The page AI cites most for ScreenSteps
Brands AI mentions
Mentioned in
- Salesforce20%
- Verint1%
- Stonly<1%
- Comcate<1%
- Ready311<1%

