Google AI ModeSep 4, 2026
Salesforce Visual Remote Assistant: Built for service teams, allowing agents to launch a browser-based video stream
salesforce.com/service/visual-remote-assistant
Agentforce is Salesforce’s platform that blends AI agents with human agents to drive customer success across service, sales, and other operations. It provides tools to build, deploy, and integrate AI agents (Agentforce Builder, Voice, Dev Tools) and connects to Salesforce data and apps via the Headless 360 platform and AgentExchange, with Slack integration for collaboration. It enables automated, personalized customer interactions across channels, supported by data unification and professional services to boost efficiency and outcomes.
AI named Salesforce Visual Remote Assistant from July 2026 to September 2026.
Question: How do we support remote experts? What AR tool allows a senior tech at the office to "draw" on the junior tech's camera feed?
Google AI ModeSep 4, 2026
Salesforce Visual Remote Assistant: Built for service teams, allowing agents to launch a browser-based video stream
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