How AI describes Itineris UMAX

UMAX is Itineris’ utilities-focused software suite combining CRM, CIS, ERP, and data tools on Microsoft Dynamics 365 and Azure to streamline billing, customer management, asset and service operations, and revenue processes. The UMAX Customer Platform is the core module for improved customer engagement and operations, with UMAX Real-Time extending capabilities to dynamic pricing, imbalance management, and what-if simulations, all powered by AI and Microsoft Copilot. It serves energy, water, and EV charging utilities and offers Meter Data Management, Asset & Service Management, Product & Pricing, Market Interaction, Billing and Payments, Contract Management, Broker Management, and add-ons for extended capabilities.