Optimum in AI answers

Data as of Sep 26, 2026 · Based on 4,029,442 AI responses across 13,338 prompts · See how Parse measures this

Optimumoptimum.com

Optimum provides internet, TV, and mobile services to residential and business customers, including high-speed fiber internet (up to 8 Gbps) and TV packages with premium channels, plus nationwide mobile coverage. It offers home WiFi, security features, and device management with add-ons, and supports switching, upgrading, and trading in devices, plus online tools like speed tests and a savings calculator. Customers can check availability by address, explore bundles and deals, and access online support, installation options, and promotional offers.

Ownership

Part of

Altice USA

Optimum

Parse Score

#18 of 72 in Home Internet Service Providers

The market map · 5 of 72 labelled

Home Internet Service Providers →

Named in over time

1.5%1.0%0.5%0%

Aug 8Aug 22Sep 12Sep 26

What shifted for Optimum

Optimum Gap between platforms: PlatformOptimum's platform gap in Home Internet Service Providers narrowed: Google AI Mode 10.8%, ChatGPT Search 5.4%
Optimum Slipping: MentionsOptimum's mention rate in Online Auto Parts and Electronics fell 5.4 points to 7.1%

Latest insights

CompetitionAWS is the top alternative to Optimum1 questionView competitors
AI perceptionAI rates Optimum worse than rivals on customer satisfaction4 answers

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Optimumoptimum.com

Ownership

Part of

Altice USA

Optimum

Parse Score

#18 of 72 in Home Internet Service Providers

The market map · 5 of 72 labelled

Home Internet Service Providers →

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AI perception

AI rates Optimum better than rivals on speed and worse on customer satisfaction

33%positive

AttributeWorse than rivalsBetter than rivals

speedsplitvs Ziply FiberAI is split on speed: it rates Optimum worse than a rival in 2 answers and better in 8. Ziply Fiber is named most.
pricingAI rates Optimum better than a rival on pricing in 5 answers, and never worse. Includes “cost”, “price”.
customer satisfactionvs CoxAI rates Optimum worse than a rival on customer satisfaction in 4 answers, and never better. Cox is named most.
customer servicevs AT&T Fiber or Google FiberAI rates Optimum worse than a rival on customer service in 4 answers, and never better. AT&T Fiber or Google Fiber is named most.

Worse than rivalsBetter than rivals

Often described as

affordable · high-speed · competitive · fast · low-cost · fastest

Competitors

AWS is the top alternative to Optimum

AWSPicked instead1 question
NVIDIA NeMo Data Designer

Top cited sources

Questions

Named in
15% · 2 engines
Excerpts where Optimum appeared in the AI's answer
Google AI Mode Google AI Mode
Optimum / Astound Broadband: Frequently offer promotional rates around $30/mo
Google AI Mode Google AI Mode
Optimum: Entry-level cable and fiber plans start right around $30/month in the Northeast/Tri-state area.
8%
15% · 1 engine
Excerpts where Optimum appeared in the AI's answer
Google AI Mode Google AI Mode
Optimum + BetterTransformer: If your workflow is entirely in Python/Hugging Face, optimum provides a simple interface
13% · 1 engine
Excerpts where Optimum appeared in the AI's answer
ChatGPT Search ChatGPT Search
Optimum — Worth considering for price, especially if its fiber service is available at your address.
7%
13%

Named in over time

What shifted for Optimum

Latest insights

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AI perception

Competitors

Top cited sources

Questions

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