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LQA (Leading Quality Assurance) provides luxury-hospitality service improvement through guest service assessments, UpFront Training, and a digital platform called myLQA to empower teams and uphold standards. They run the Academy by LQA—a first-of-its-kind hospitality training program—and offer tailored solutions for individual hotels, hotel groups, and large groups to cultivate service-leadership and exceptional guest experiences. Operating in 130+ countries and assessing 3,000+ hotels across 7,000+ nights annually, they deliver data-driven insights and ongoing improvements to elevate luxury guest service.
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