Ivanti Service Manager

Ivanti Service Manager is an IT service management (ITSM) solution on the Ivanti Neurons Platform designed to deliver employee experiences and business outcomes by unifying service management with asset discovery, IT asset management, and enterprise workflow management. It includes features such as a virtual agent, service desk, workflow automation, data integrations, voice integration, and Generative AI for ITSM, plus asset discovery and IT service mapping. As part of Ivanti's unified platform, it combines IT service management with unified endpoint management and security to enable secure, cross-domain workflows across IT and non-IT teams.

AI named Ivanti Service Manager in June 2026.