Data as of Jul 25, 2026 · Based on 2,718,867 AI responses across 9,511 prompts · See how Parse measures this
Customerly is an AI-driven customer service platform that combines live chat, automation, and an AI assistant called Aura to handle up to 71% of support requests automatically. It helps teams reduce response times and save 19 hours per agent monthly by managing repetitive tasks and escalating complex issues to humans.
Parse Score
Where AI is strongest on it
Behavioral NPS surveys
Recommended for behavioral NPS surveys using event functions and tracking code to trigger surveys right after specific user tasks.