Data as of Sep 29, 2026 · Based on 3,383 AI responses · See how Parse measures this
Console is an IT support platform that automates repetitive requests by understanding company-specific processes and policies. It auto-resolves over 50% of support tickets before they reach a human, using natural language and integrations with tools like Slack and Zendesk.
<1%No change
of AI answers about Console and its rivals. Week of Sep 21
“console.com — Focuses on conversational IT: employees request access in Slack, Teams, or Google Chat, with automated approval and provisioning workflows.”
“Console & Atomicwork : These AI-native ITSM platforms are built on the assumption that internal IT, HR, and finance workflows can be orchestrated via natural language in Slack/Teams”
“Console uses your existing IT and HR documentation as the source of truth”
AI mentioned Console in <1% of answers about Console and its rivals in the week of Sep 21.
