What is the best platform for hosting a public-facing knowledge base for a software product?

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

338

Unique brands

Avg brands/response

9.4

Top domain

zendesk.com

Top brand

Document360

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36054.1%

Gitbook26.3%

Zendesk Guide25.0%

Responses

Counts only on free plans

Total responses

Total mentions

338

Total citations

593

Related prompts

Other prompts with similar intent

What's a good, simple platform for hosting our customer-facing knowledge base and documentation?What is the best knowledge base software?I want to build a simple FAQ or knowledge base for our customers. What's an easy-to-use tool for that?What is the best tool for creating and managing a company-wide internal wiki or knowledge base with powerful search?What's the best knowledge base software for creating IT troubleshooting guides for end-users?What should I use for a company-wide internal wiki/knowledge base that has powerful search?

Response details

Preview AI responses and ranking movement over time.

Citation breakdowns

See which domains and URLs are cited for this prompt.

Similar prompts

Explore nearby prompt opportunities and overlap.

Total mentions

338

Unique brands

Avg brands/response

9.4

Top domain

zendesk.com

Top brand

Document360

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36054.1%

Gitbook26.3%

Zendesk Guide25.0%

Responses

Counts only on free plans

Total responses

Total mentions

338

Total citations

593

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Document36075.0%

Gitbook75.0%

Zendesk Guide62.5%

Notion37.5%

Mintlify12.5%

Top brand - Avg. position

Mintlify1.0

Document3602.8

Zendesk Guide3.0

Notion3.0

Gitbook4.2

Top cited URLs

zendesk.com

4.7%

knowledgeowl.com

3.7%

helpshaft.com

3.0%

techtarget.com

2.9%

helpshaft.com

2.9%