My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

251

Unique brands

Avg brands/response

7.0

Top domain

stonly.com

Top brand

Document360

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36062.5%

Zendesk47.9%

Stonly27.1%

Responses

Counts only on free plans

Total responses

Total mentions

251

Total citations

681

Related prompts

Other prompts with similar intent

Our knowledge base search sucks; it never finds the right article. Who offers AI-powered semantic search for help centers?What is the best knowledge base software?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?What is the best platform for hosting a public-facing knowledge base for a software product?We use a knowledge base. Who offers a chatbot that answers questions based on the articles?I want to build a simple FAQ or knowledge base for our customers. What's an easy-to-use tool for that?

Response details

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Citation breakdowns

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Total mentions

251

Unique brands

Avg brands/response

7.0

Top domain

stonly.com

Top brand

Document360

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36062.5%

Zendesk47.9%

Stonly27.1%

Responses

Counts only on free plans

Total responses

Total mentions

251

Total citations

681

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Document360100.0%

Zendesk62.5%

Stonly50.0%

Helpjuice50.0%

Zendesk Guide25.0%

Top brand - Avg. position

Zendesk1.5

Zendesk Guide1.5

Document3602.0

Stonly2.3

Helpjuice2.8

Top cited URLs

stonly.com

4.0%

usepylon.com

2.3%

knowmax.ai

2.3%

nuclino.com

2.3%

zendesk.com

2.2%