We are migrating our customer support from a shared inbox to a ticketing system with SLAs.

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

Unique brands

Avg brands/response

2.8

Top domain

desk365.io

Top brand

Zendesk

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk33.8%

HappyFox16.7%

HelpSpot16.7%

Responses

Counts only on free plans

Total responses

Total mentions

Total citations

563

Related prompts

Other prompts with similar intent

We are migrating our helpdesk from email-only to an omnichannel ticketing system.We need a simple help desk or ticketing system to manage customer support requests from email.We use a customer support platform. Who offers a quality assurance tool to grade ticket responses?The problem is, our support queue is a mess. What's the best IT helpdesk system that is built for Slack?Best support platform that scales from chat to tickets?We use a ticketing system. Who offers an AI triage bot that routes tickets to the right department?

Response details

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Citation breakdowns

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Total mentions

Unique brands

Avg brands/response

2.8

Top domain

desk365.io

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk33.8%

HappyFox16.7%

HelpSpot16.7%

Responses

Counts only on free plans

Total responses

Total mentions

Total citations

563

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk50.0%

HappyFox25.0%

HelpSpot25.0%

Front25.0%

HubSpot25.0%

Top brand - Avg. position

HappyFox2.0

HelpSpot2.0

Front2.0

Zendesk2.3

HubSpot2.5

Top cited URLs

desk365.io

3.2%

supportbench.com

3.2%

shared-inbox.ai

3.0%

xalt.de

3.0%

knowledge.hubspot.com

3.0%