Best unified communications and voip platforms, according to AI

Data as of Aug 25, 2026 · Based on 311 AI responses · Shares cover the last 30 days · See how Parse measures this

Unified Communications and VoIP Platforms

68 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Unified Communications and VoIP Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	MicrosoftThe dominant brand, consistently recommended as the native choice for M365 users.	The dominant brand, consistently recommended as the native choice for M365 users.	81%
2	RingCentralA rising challenger, frequently cited as a feature-rich, all-in-one UCaaS platform.	A rising challenger, frequently cited as a feature-rich, all-in-one UCaaS platform.	80%
3	ZoomPrimarily known for video, but increasingly recognized as a full UC platform.	Primarily known for video, but increasingly recognized as a full UC platform.	77%
4	Salesforce		42%
5	8x8Frequently suggested for its global reach and unified calling, chat, and video.	Frequently suggested for its global reach and unified calling, chat, and video.	41%
6	DialpadA fast-growing contender, noted for its AI-powered voice features and Teams integration.	A fast-growing contender, noted for its AI-powered voice features and Teams integration.	35%
7	Cisco		34%
8	NextivaPresented as a strong, reliable UCaaS choice for businesses wanting unified communications.	Presented as a strong, reliable UCaaS choice for businesses wanting unified communications.	27%
9	Vonage		13%
10	Alphabet		10%
11	Goto		10%
12	Rocket.Chat		5%
13	Mitel		4%
14	TrueConf		4%
15	Microsoft Teams Phone		3%
16	VoIPstudio		3%
17	Zoho		2%
18	Aircall		2%
19	ZoomPrimarily known for video, but increasingly recognized as a full UC platform.	Primarily known for video, but increasingly recognized as a full UC platform.	1%
20	Lark		1%
21	ClickUp		1%
22	CloudTalk		1%
23	Loom		1%
24	Mattermost		1%
25	Wire		1%
26	Flock		1%
27	Lark		<1%
28	Intermedia		<1%
29	Wildix		<1%
30	FreJun		<1%
31	World Time Buddy		<1%
32	Telxi		<1%
33	Calendly		<1%
34	Discord		<1%
35	Cake		<1%
36	3CX		<1%
37	TextUs		<1%
38	Gartner		<1%
39	Zoom Corporation		<1%
40	Bicom Systems		<1%
41	TeamsPhone		<1%
42	Nulab		<1%
43	Kraft Business Systems		<1%
44	Twist		<1%
45	BIZTEL		<1%
46	Connecteam		<1%
47	FUZE		<1%
48	Sheerbit		<1%
49	Zenzap		<1%
50	Asana		<1%
51	Avaya		<1%
52	NEC		<1%
53	Ooma		<1%
54	Sling		<1%
55	Troop Messenger		<1%
56	HCL Software		<1%
57	Linphone		<1%
58	OpenPhone		<1%
59	Tata Communications		<1%
60	Tox		<1%
61	Atlassian		<1%
62	Jami		<1%
63	Vitel Global		<1%
64	ULTATEL		<1%
65	AT&T		<1%
66	UCaaS Review		<1%
67	The Digital Project Manager		<1%
68	Squaretalk		<1%