What AI says about OneCallAccess

OneCallAccess is a fully managed One Call Operation Management solution for e-Ticket and Call Center operations, hosted by PelicanCorp in a high-availability cloud environment to manage all One Call tickets from any location and time. It uses a unique mapping platform to enable highly accurate ticket capture and provides tools for GIS data updates, marketing and communications, reporting, and configurable notification and ticket formats, with optional modules such as excavation permits, plan collation, and positive response to support local requirements. The solution is mobile-ready and configurable for any One Call service, includes a members portal and an authority viewer with full audit history, and provides a ReportsAccess portal with pre-saved reports, runtime filtering, export options, and automated scheduling.