How AI describes Broadvoice b-hive

Broadvoice provides cloud-based business communications, including cloud PBX, video and collaboration, business texting, SIP trunking, and call-center solutions. Its b-Hive suite delivers omnichannel cloud contact-center capabilities with AI features such as agent assist, advanced analytics, post-call AI, workforce management, smart scripting, dialer, and CXHub integrations (Microsoft Teams, Zapier, Webhooks) to improve customer experiences and BPO partnerships. They serve industries including healthcare, retail, education, government, financial services, manufacturing, and transportation and offer partner programs and resources.