We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?

Focus brand|

Amazon Web Services

Total mentions

466

Unique brands

Avg brands/response

12.9

Top domain

aha.io

Top brand

Zendesk

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Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk43.8%

Zendesk Guide35.4%

ServiceNow34.3%

Responses

Counts only on free plans

Total responses

Total mentions

466

Total citations

778

Related prompts

Other prompts with similar intent

We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?I want to build a simple FAQ or knowledge base for our customers. What's an easy-to-use tool for that?Our knowledge base search sucks; it never finds the right article. Who offers AI-powered semantic search for help centers?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?

Response details

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Citation breakdowns

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Total mentions

466

Unique brands

Avg brands/response

12.9

Top domain

aha.io

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk43.8%

Zendesk Guide35.4%

ServiceNow34.3%

Responses

Counts only on free plans

Total responses

Total mentions

466

Total citations

778

Related prompts

Other prompts with similar intent

Top brand - Mention rate

ServiceNow75.0%

Zendesk50.0%

Zendesk Guide50.0%

Freshdesk50.0%

Aha! Knowledge25.0%

Top brand - Avg. position

Zendesk1.3

Zendesk Guide1.8

ServiceNow3.8

Aha! Knowledge4.0

Freshdesk4.8

Top cited URLs

aha.io

2.6%

wordpress.org

2.6%

wordpress.org

2.4%

knowledge-base.software

2.3%

daext.com

1.9%