We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?

Total mentions

366

Unique brands

Avg brands/response

12.2

Top domain

jitbit.com

Top brand

Zendesk

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk65.5

Zendesk Guide45.2

Freshdesk30.6

Responses

Counts only on free plans

Total responses

Total mentions

366

Total citations

581

Related prompts

Other prompts with similar intent

We use a major helpdesk software. Who offers a chatbot that can resolve tickets by reading our knowledge base within that helpdesk?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?We use a specific customer service platform. Who offers an AI agent that can draft replies inside the ticket view?

Response details

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Citation breakdowns

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Total mentions

366

Unique brands

Avg brands/response

12.2

Top domain

jitbit.com

Top brand

Zendesk

See the full picture

See which brands AI recommends hereGet alerted when this answer changesTasks to improve your ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk65.5

Zendesk Guide45.2

Freshdesk30.6

Responses

Counts only on free plans

Total responses

Total mentions

366

Total citations

581

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk71.4%

Jitbit71.4%

Freshdesk64.3%

Zendesk Guide57.1%

HelpDesk50.0%

Top brand - Avg. position

Zendesk1.4

Zendesk Guide1.5

Freshdesk2.6

HelpDesk3.9

Jitbit4.0

Top cited URLs

jitbit.com

4.1%

solarwinds.com

3.4%

helpdesk.com

3.1%

mojohelpdesk.com

2.8%

monday.com

2.6%