We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?

Focus brand|

Expensify

Total mentions

353

Unique brands

Avg brands/response

9.8

Top domain

jitbit.com

Top brand

Zendesk

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Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk75.0%

Jitbit Helpdesk31.7%

Freshdesk31.0%

Responses

Counts only on free plans

Total responses

Total mentions

353

Total citations

832

Related prompts

Other prompts with similar intent

We use a major helpdesk software. Who offers a chatbot that can resolve tickets by reading our knowledge base within that helpdesk?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a knowledge base. Who offers a feedback widget to ask "was this helpful?" on articles?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?We use a specific customer service platform. Who offers an AI agent that can draft replies inside the ticket view?

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Citation breakdowns

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Total mentions

353

Unique brands

Avg brands/response

9.8

Top domain

jitbit.com

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk75.0%

Jitbit Helpdesk31.7%

Freshdesk31.0%

Responses

Counts only on free plans

Total responses

Total mentions

353

Total citations

832

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk87.5%

Jitbit Helpdesk75.0%

Desk36575.0%

Freshdesk62.5%

Zoho Desk37.5%

Top brand - Avg. position

Zendesk1.3

Zoho Desk3.0

Freshdesk3.1

Jitbit Helpdesk3.5

Desk3655.9

Top cited URLs

jitbit.com

3.7%

mojohelpdesk.com

3.2%

monday.com

2.6%

usepylon.com

2.4%

solarwinds.com

2.2%