We need a tool for collecting and managing user feedback and feature requests that integrates with our PM tool.

To give you the most accurate recommendation, the best tool depends heavily on which specific Project Management (PM) tool you are currently using (e.g., Jira, Linear, ClickUp, or Asana), as integration depth varies across platforms.

The top dedicated user feedback and feature request management tools that feature robust PM integrations are categorized below.

The Best Feedback & Feature Request Tools

• Canny : Best overall for public feature voting and automated support triage.
  • PM Integrations : Tight, native two-way sync with Jira, Linear, and ClickUp.
  • Key Features : Public feedback boards, automated AI duplicate detection, and automatic voter notification upon release.
• Jira Product Discovery : Best choice if your engineering team relies heavily on Jira.
  • PM Integrations : Built directly into the Atlassian ecosystem.
  • Key Features : Seamlessly links user discovery, feedback scoring, and idea prioritizations directly into active Jira delivery tickets.
• Featurebase : Best value for money with all-in-one feature tracking.
  • PM Integrations : Native integrations with Linear, Jira, and ClickUp.
  • Key Features : In-app widgets, public changelogs, and user voting portals backed by a generous free tier.
• Productboard : Best for large enterprise product prioritization frameworks.
  • PM Integrations : Highly advanced, deeply customized two-way sync with Jira and Azure DevOps.
  • Key Features : Aggregates voluminous feedback from dozens of sources into structured, revenue-backed priority matrices.
• Userback : Best for technical products, browser apps, and visual bug tracking.
  • PM Integrations : Strong two-way sync with Jira, Linear, ClickUp, and Basecamp.
  • Key Features : In-app annotated screenshots, video recordings, and automatic browser metadata tracking alongside standard feature voting portals.

To help me pinpoint the absolute best tool for your workflow, could you let me know:

• Which PM tool (Jira, Linear, Asana, etc.) does your team currently use?
• Do you want the feedback boards to be publicly viewable for users to upvote, or purely internal for your team?
• Do you need to capture feedback through a web widget , or pull it from support tools like Intercom and Zendesk?

If you mean a customer-facing feedback + feature-request tool that connects into your product-management workflow, I’d shortlist these:

• canny.io — best simple all-around choice. Customers can submit and vote on requests, while your team can prioritize them and sync them with Jira, Linear, GitHub, ClickUp, and others. Its Jira and Linear integrations support two-way status syncing.
• productboard.com — best for more sophisticated product management. It combines feedback collection, customer insights, prioritization, and roadmapping. Its Jira integration can push features into Jira and sync statuses/fields both ways. It also ingests feedback from sources such as Zendesk, Slack, Intercom, and Salesforce.
• dovetail.com — best if feedback is qualitative/research-heavy. It turns interviews, conversations, and other customer evidence into insights, then lets PMs create or link Linear issues directly from that feedback.

My recommendation

If your primary workflow is:

User submits request → other users vote/comment → PM prioritizes → approved request becomes a PM ticket → status flows back to users

I'd start with Canny. It is purpose-built for that workflow and has relatively direct integrations with the major PM/engineering systems.

If instead you're trying to centralize feedback from support, sales calls, interviews, Slack, and surveys and have PMs turn that into roadmap decisions, I'd lean Productboard or Dovetail.

If you tell me which PM tool you're using (Linear, Jira, Productboard, Aha!, ClickUp, etc.) and whether the feedback should be public/customer-facing or internal, I can narrow it to the best 2–3 options and compare pricing/features.

To give you the most accurate recommendation, the best tool depends heavily on which specific Project Management (PM) tool you are currently using (e.g., Jira, Linear, ClickUp, or Asana), as integration depth varies across platforms.

The top dedicated user feedback and feature request management tools that feature robust PM integrations are categorized below.

The Best Feedback & Feature Request Tools

• Canny : Best overall for public feature voting and automated support triage.
  • PM Integrations : Tight, native two-way sync with Jira, Linear, and ClickUp.
  • Key Features : Public feedback boards, automated AI duplicate detection, and automatic voter notification upon release.
• Jira Product Discovery : Best choice if your engineering team relies heavily on Jira.
  • PM Integrations : Built directly into the Atlassian ecosystem.
  • Key Features : Seamlessly links user discovery, feedback scoring, and idea prioritizations directly into active Jira delivery tickets.
• Featurebase : Best value for money with all-in-one feature tracking.
  • PM Integrations : Native integrations with Linear, Jira, and ClickUp.
  • Key Features : In-app widgets, public changelogs, and user voting portals backed by a generous free tier.
• Productboard : Best for large enterprise product prioritization frameworks.
  • PM Integrations : Highly advanced, deeply customized two-way sync with Jira and Azure DevOps.
  • Key Features : Aggregates voluminous feedback from dozens of sources into structured, revenue-backed priority matrices.
• Userback : Best for technical products, browser apps, and visual bug tracking.
  • PM Integrations : Strong two-way sync with Jira, Linear, ClickUp, and Basecamp.
  • Key Features : In-app annotated screenshots, video recordings, and automatic browser metadata tracking alongside standard feature voting portals.

To help me pinpoint the absolute best tool for your workflow, could you let me know:

• Which PM tool (Jira, Linear, Asana, etc.) does your team currently use?
• Do you want the feedback boards to be publicly viewable for users to upvote, or purely internal for your team?
• Do you need to capture feedback through a web widget , or pull it from support tools like Intercom and Zendesk?

If you’re looking for a customer-feedback / feature-request layer that sits alongside your existing PM tool, I’d shortlist these:

• Canny — probably the closest fit. It gives customers a place to submit and vote on requests, consolidates feedback from sources like support/sales conversations, and connects requests to delivery work. It has direct integrations with Jira, Linear, GitHub, ClickUp, Asana, and Azure DevOps, including status syncing.
• Productboard — stronger if you want a more comprehensive product-management system: collect feedback from Zendesk, Intercom, Slack, Salesforce, etc., analyze/prioritize it, then push selected features into Jira, Azure DevOps, GitHub, Shortcut, and other workflows.
• Featurebase — worth considering if your primary need is a polished feedback portal, feature voting, roadmap, and integration with your existing PM workflow. A 2026 comparison of feedback tools specifically identifies Featurebase alongside Canny, Productboard, Enterpret, Cycle, and Savio as notable options.

My recommendation

Start with Canny if your PM tool is already established. Its positioning is explicitly “feedback first, execution elsewhere”: collect and prioritize requests in Canny, then hand the chosen work to Jira/Linear/etc.

For example, with Jira, Canny can push a request into Jira, link the two records, and synchronize statuses. Canny Help Center Canny With Linear, it supports two-way status synchronization for linked ideas and issues/projects.

If you tell me which PM tool you use (Jira, Linear, Asana, Monday, ClickUp, etc.), I can narrow this to the best 2–3 options and compare pricing, integrations, voting/portal features, AI feedback aggregation, and workflow.

If you’re looking for a user feedback + feature request management tool that connects to your product management workflow, the right choice depends mostly on your PM stack (Jira, Linear, Azure DevOps, Aha!, etc.) and whether you need a customer-facing voting portal or internal feedback intelligence.

Here are strong options:

My shortlist by situation

• You use Jira and need a product discovery layer: → Productboard is usually the strongest fit because it can collect feedback, connect requests to feature ideas, and sync prioritized work into Jira.
• You want customers to submit, vote, and follow requests: → Canny or Productboard Portal-style workflows are a better fit.
• Your biggest problem is feedback scattered across support, sales, and calls: → Enterpret or Productboard are worth evaluating.
• You are a small SaaS team wanting something lightweight: → Canny, Featurebase, or Savio may be less process-heavy than a full product ops platform.

A good evaluation checklist:

1. Can users submit feedback directly?
2. Can you merge duplicate requests?
3. Can you see which customers requested something?
4. Does it sync status back from your PM tool?
5. Can you close the loop when a feature ships?
6. Does it capture feedback from support/sales channels automatically?

If you tell me your PM tool (Jira, Linear, Azure DevOps, Aha!, etc.), team size, and whether feedback is internal-only or customer-facing, I can narrow this to 2–3 best fits.

Here are the top tools for collecting user feedback and tracking feature requests that offer robust integrations with popular project management (PM) systems like Jira, Linear, and Aha!.

• Productboard is a comprehensive product management platform featuring a dedicated customer feedback repository. It excels at aggregating qualitative feedback from multiple channels, mapping insights to feature ideas, and using prioritization frameworks (like RICE) before syncing directly via a deep two-way Jira integration.
• Canny is a streamlined, user-friendly tool built specifically for feature requests and public roadmaps. It lets users submit and vote on ideas, features AI auto-tagging, and provides native two-way sync with both Jira and Linear to turn popular requests into engineering tasks.
• Cycle is designed for modern, fast-moving product teams, featuring a particularly tight, native integration with Linear. It centralizes feedback from customer calls, Slack, and support tickets, allowing you to link raw insights directly to product initiatives and issues.
• Featurebase combines feature voting boards, public roadmaps, and changelogs into a single platform. It offers robust integrations with Linear, Jira, Intercom, and Slack, making it a flexible and cost-effective choice (with a strong free tier) for capturing user sentiment.
• Savio is tailored for B2B SaaS teams. It focuses heavily on pulling feature requests out of your helpdesk and CRM tools (like Intercom, Zendesk, or HubSpot) and tying them directly to customer revenue data, helping you prioritize based on who is asking and how much they pay.
• Enterpret acts as an advanced intelligence layer that ingests feedback across 50+ unstructured sources. It uses an adaptive taxonomy to discover macro-themes and routes structured, context-rich signals directly into tools like Jira and Linear.

To help narrow down the best fit, tell me:

• Which project management tool are you currently using (e.g., Jira, Linear, GitHub Issues)?
• Do you need a public voting board for your users, or an internal-only repository for customer success and support feedback?
• Are you primarily B2B (where tying requests to specific account revenue matters) or B2C?

To bridge the gap between customer voices and your execution roadmap, you need a dedicated feedback repository that syncs cleanly with your project management (PM) or issue-tracking tool (like Jira, Linear, or GitHub Projects).

Top-rated tools for collecting feedback and feature requests feature robust, two-way PM integrations:

• Productboard: The gold standard for enterprise and scaling product teams. It aggregates feedback from emails, support tickets, and surveys into a central repository, helps you prioritize features based on real data, and features a deep two-way integration with Jira. [1]
• Canny: Best for a clean, public-facing feature request board and roadmap. It supports AI auto-tagging of requests and offers native, smooth synchronization with Jira and Linear, making it easy to push a voted feature straight into development. [1]
• Featurebase: A modern alternative that combines feedback boards, roadmaps, and changelogs. It features a generous free tier and native integrations with Linear, Jira, Intercom, and Slack. [1]
• Cycle: An exceptional choice if your team lives and breathes Linear . Cycle is built natively around Linear, turning disparate user feedback into neatly centralized insights that link directly to your product initiatives. [1]
• Enterpret: Ideal if you receive massive volumes of qualitative feedback across 50+ channels. It uses adaptive AI taxonomy to discover underlying themes and routes those signals straight into Jira or Linear with complete customer context attached. [1]

To help narrow down the best fit, tell me:

• What project management tool are you currently using?
• Do you need a public-facing feature voting board or a strictly internal feedback repository?

Yes. The category you’re looking for is customer feedback / feature-request management, sitting between your users and your product-management system.

Best options

• canny.io — My default recommendation if your main goal is collecting feedback and feature requests. It supports public feedback boards, voting, deduplication, prioritization, and syncing requests/statuses with Jira, Linear, Asana, ClickUp, GitHub, and Azure DevOps. It can also ingest feedback from Intercom, Zendesk, Slack, Gong, etc.
• productboard.com — Better if you want a more sophisticated product-management/roadmapping layer. It centralizes feedback from sources such as Zendesk, Slack, Intercom, email, and surveys, then pushes prioritized features into Jira, Azure DevOps, Trello, GitHub, and others.
• Featurebase — Worth considering if you primarily want a polished feedback portal plus roadmap/changelog functionality and relatively lightweight product workflows.
• Aha! — Better suited to teams wanting a comprehensive product-strategy and roadmap platform rather than primarily a feedback collection tool.

How I'd choose

A key distinction is that Canny and Productboard don't need to replace your PM tool. They can act as the feedback intelligence layer: collect requests, merge duplicates, understand demand, prioritize, and then hand the selected work to Jira/Linear/etc.

If you tell me which PM tool you use (Jira, Linear, Asana, Monday, ClickUp, etc.) and whether feedback comes mainly from customers, support, sales, or an in-app widget, I can narrow this to the best 2–3 choices and compare them.

If you’re looking for a tool to collect user feedback + manage feature requests + sync into a product management workflow, these are the main options worth evaluating:

Quick recommendations

• You use Jira and need a tight feedback → engineering handoff: Consider Productboard or Canny. Productboard is stronger for product discovery and prioritization; Canny is often simpler for customer-facing requests.
• You want customers to submit ideas and vote: Canny is a strong fit because it provides public/private feedback boards, voting, status updates, and integrations with delivery tools.
• You already have feedback scattered across Slack, Zendesk, Intercom, sales calls, and surveys: Look at Productboard, Canny, or Enterpret-style tools that consolidate multiple channels.

A few questions would narrow it down:

1. What PM tool are you integrating with (Jira, Linear, Azure DevOps, Asana, ClickUp, something else)?
2. Do you want a customer-facing voting portal or mainly an internal feedback repository?
3. Roughly how many users/customers submit feedback (hundreds vs. thousands/millions)?

Here are the top feedback collection and product discovery tools that feature robust, seamless integrations with major project management (PM) platforms like Jira, Linear, and Azure DevOps.

• Productboard — The gold standard for dedicated customer feedback repositories, prioritization matrices, and roadmapping. It offers deep, two-way integrations with Productboard Jira Integration (pushing features as epics/stories and syncing status back) as well as Azure DevOps and GitHub.
• Canny — A clean, user-friendly tool focused heavily on feature request tracking, roadmaps, and changelogs. It features a robust Canny Jira Integration and connects with Linear, ClickUp, and GitHub so you can link user votes directly to engineering tickets.
• Aha! Ideas — Part of the broader Aha! suite, this tool is built for enterprise-grade idea capture, portal management, and scoring. Its Aha! Roadmaps Jira Integration is one of the most mature and customizable on the market, mapping feedback seamlessly to Jira initiatives, epics, or requirements.
• Feature Upvote — A simpler, budget-friendly feedback board option that lets users vote on and discuss ideas. It supports webhooks and integrations via Zapier or native connectors to push feedback into tools like Trello, Jira, and Linear.
• Upvoty — Another streamlined, highly visual feedback tracking tool featuring native integrations with Jira, Linear, and Intercom to tie customer voices straight into your active product backlog.

To help narrow down the best fit, could you let me know:

• Which project management tool your team currently uses (e.g., Jira, Linear, Asana)?
• Do you need a public roadmap and changelog feature, or just internal collection?