I'm looking for an alternative to a complicated help desk software like Zendesk that works directly within my existing Gmail inbox.

Focus brand|

Serpstat

Total mentions

164

Unique brands

Avg brands/response

4.8

Top domain

keeping.com

Top brand

Keeping

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Keeping43.8%

Hiver41.7%

Gmelius33.1%

Responses

Counts only on free plans

Total responses

Total mentions

164

Total citations

555

Related prompts

Other prompts with similar intent

What's the best and simplest helpdesk solution for a small team that lives in Gmail?I'm looking for a simple, Gmail-based tool to handle customer support tickets.I need a better way to manage all our customer emails. What's the best help desk software with a simple, unified inbox?I want the features of a helpdesk, like ticketing and assignments, but I don't want to leave the familiar Gmail interface.I need a way to assign emails to my teammates and track the status of customer inquiries without leaving Gmail.My team is using a shared " support@ " Google account and it's a mess. What's the best tool to manage a shared inbox right inside Gmail?

Response details

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Citation breakdowns

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Total mentions

164

Unique brands

Avg brands/response

4.8

Top domain

keeping.com

Top brand

Keeping

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Keeping43.8%

Hiver41.7%

Gmelius33.1%

Responses

Counts only on free plans

Total responses

Total mentions

164

Total citations

555

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Gmelius75.0%

Hiver62.5%

Keeping50.0%

Drag50.0%

Front25.0%

Top brand - Avg. position

Keeping1.3

Hiver1.8

Drag3.0

Front3.0

Gmelius3.7

Top cited URLs

keeping.com

3.8%

gmelius.com

3.8%

gmelius.com

3.2%

hiverhq.com

2.9%

sparrowdesk.com

2.7%