I need a way to assign emails to my teammates and track the status of customer inquiries without leaving Gmail.

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

258

Unique brands

Avg brands/response

7.0

Top domain

dragapp.com

Top brand

Hiver

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Hiver53.7%

Gmelius38.9%

Keeping32.8%

Responses

Counts only on free plans

Total responses

Total mentions

258

Total citations

630

Related prompts

Other prompts with similar intent

I'm looking for a way to get basic reporting on my team's email response times, all within Gmail.I'm looking for a simple, Gmail-based tool to handle customer support tickets.What's the best and simplest helpdesk solution for a small team that lives in Gmail?My team is using a shared " support@ " Google account and it's a mess. What's the best tool to manage a shared inbox right inside Gmail?I need a way to add private notes to email threads that only my team can see. Is there a tool that does this in Gmail?What is the best solution for turning Gmail into a collaborative team workspace?

Response details

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Citation breakdowns

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Total mentions

258

Unique brands

Avg brands/response

7.0

Top domain

dragapp.com

Top brand

Hiver

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Hiver53.7%

Gmelius38.9%

Keeping32.8%

Responses

Counts only on free plans

Total responses

Total mentions

258

Total citations

630

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Hiver77.8%

Gmelius66.7%

Keeping66.7%

Drag66.7%

Google Accounts33.3%

Top brand - Avg. position

Hiver1.8

Gmelius1.9

Google Accounts2.3

Keeping3.1

Drag3.5

Top cited URLs

dragapp.com

3.8%

keeping.com

3.7%

keeping.com

2.9%

workspace.google.com

2.5%

gmelius.com

2.4%