I'm looking for a simple, Gmail-based tool to handle customer support tickets.

Focus brand|

Wix

Total mentions

102

Unique brands

Avg brands/response

2.8

Top domain

onedesk.com

Top brand

Keeping

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Keeping31.3%

Hiver20.8%

Gmelius16.7%

Responses

Counts only on free plans

Total responses

Total mentions

102

Total citations

466

Related prompts

Other prompts with similar intent

We need a simple help desk or ticketing system to manage customer support requests from email.I'm looking for an alternative to a complicated help desk software like Zendesk that works directly within my existing Gmail inbox.What's the best and simplest helpdesk solution for a small team that lives in Gmail?I need a better way to manage all our customer emails. What's the best help desk software with a simple, unified inbox?I want the features of a helpdesk, like ticketing and assignments, but I don't want to leave the familiar Gmail interface.I need a way to assign emails to my teammates and track the status of customer inquiries without leaving Gmail.

Response details

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Citation breakdowns

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Total mentions

102

Unique brands

Avg brands/response

2.8

Top domain

onedesk.com

Top brand

Keeping

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Keeping31.3%

Hiver20.8%

Gmelius16.7%

Responses

Counts only on free plans

Total responses

Total mentions

102

Total citations

466

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Keeping37.5%

Hiver37.5%

Gmelius37.5%

OneDesk12.5%

Drag12.5%

Top brand - Avg. position

Keeping1.3

Hiver2.3

Gmelius2.3

OneDesk4.0

Drag4.0

Top cited URLs

onedesk.com

3.9%

zapier.com

3.6%

keeping.com

3.6%

hiverhq.com

3.0%

keeping.com

3.0%